Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Hello,
Today I started the configuration of a brand new XGS126. After completing the initial setup I chlick on the final "continue", then for some seconds the "Finishing" screen was shown and then I got the login page again. But after logging in again, the initialsetup started again. I tested it with different browsers.
Does somebody know how to stop this setup loop?
Hello NilsSchiele1 ,
Thank you for reaching out to the community, can you please let us know the firmware version of the FW ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello,
on the serial output I can see this version booting:
Booting `19_5_2_624'Booting `19_5_2_624'
okay, can you fetch the /log/tomcat.log from the advance shell ? And share with us over here...
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
These are the lines from the tomcat.log from the moment the summary page at the end appeared, clicking on continue and showing the webamin login page again:
2023-06-01 14:42:59,421:INFO:RequestCheckFilter - URI: /webconsole/webpages/initialsetup/Finish.html
2023-06-01 14:42:59,421:INFO:SessionCheckHelper - RequestURI: /webconsole/webpages/initialsetup/Finish.html
2023-06-01 14:42:59,992:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:42:59,992:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:42:59,993:INFO:CSC - EventBean: { opCode: request_for_data_object, mode: 300, waitForeResponse: true, requestType: 1, opcodetype: 0, entityId: 39, beanName: null, syncalbe: true, comProtocol: t }
2023-06-01 14:42:59,995:INFO:CSC - UserId: -1, ___username: LOCAL, __currentlyloggedinuserip: , ___component: LOCAL
2023-06-01 14:42:59,995:INFO:CSC - Event Bean:{ opCode: get_timezone_array, mode: 381, waitForeResponse: true, requestType: 0, opcodetype: 0, entityId: 0, beanName: null, syncalbe: false, comProtocol: u }
2023-06-01 14:42:59,995:INFO:CSC - Keys in json: ["mode", "___serverport", "___component", "___serverprotocol", "___username", "currentlyloggedinuserip", "___serverip"]
2023-06-01 14:42:59,995:INFO:CSC - final opcode:
opcode get_timezone_array csc/1.2
content-type:json
content-length:191
2023-06-01 14:43:00,8:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:00,8:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:00,10:INFO:CSC - EventBean: { opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:00,12:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:00,12:INFO:CSC - UserId: 3, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:00,12:INFO:CSC - Event Bean:{ opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:00,12:INFO:CSC - Keys in json: ["currentlyloggedinuserid", "___serverport", "___component", "___serverprotocol", "___username", "transactionid", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:00,13:INFO:CSC - final opcode:
opcode apiInterface csc/1.0
content-type:json
content-length:275
2023-06-01 14:43:00,20:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:00,20:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:00,21:INFO:CSC - EventBean: { opCode: new_wizard_get_values, mode: 1245, waitForeResponse: true, requestType: 2, opcodetype: 0, entityId: 1, beanName: null, syncalbe: false, comProtocol: u }
2023-06-01 14:43:00,24:INFO:CSC - Error while getting ipaddress
2023-06-01 14:43:00,33:INFO:CSC - No details of parent proxy
2023-06-01 14:43:00,33:INFO:CSC - No username details for parent proxy
TIMEZONE:: Europe/London
hour 14
2023-06-01 14:43:00,91:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:00,93:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:00,94:INFO:CSC - EventBean: { opCode: apply_wizard_config, mode: 2510, waitForeResponse: false, requestType: 2, opcodetype: 0, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:00,97:ERROR: - Exception StackTracejava.lang.NullPointerException
at cyberoam.initialsetup.utilities.InitialSetupUtility.applyInitialSetup(InitialSetupUtility.java:237)
at cyberoam.corporate.csc.utilities.CyberoamCustomHelper.process(CyberoamCustomHelper.java:3346)
at cyberoam.corporate.servlets.CyberoamCommonServlet._doPost(CyberoamCommonServlet.java:502)
at cyberoam.corporate.servlets.CyberoamCommonServlet.doPost(CyberoamCommonServlet.java:355)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder$NotAsyncServlet.service(ServletHolder.java:1411)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:763)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1631)
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:226)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
at cyberoam.utilities.csrf.CSRFCheckFilter.doFilter(CSRFCheckFilter.java:152)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
at cyberoam.sessionmanagement.SessionCheckHelper.filter(SessionCheckHelper.java:137)
at cyberoam.sessionmanagement.SessionCheckFilter.doFilter(SessionCheckFilter.java:57)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
at cyberoam.sessionmanagement.RequestCheckFilter.doFilter(RequestCheckFilter.java:187)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:549)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1369)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:489)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1284)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:501)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:556)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:272)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938)
at java.base/java.lang.Thread.run(Unknown Source)
2023-06-01 14:43:04,995:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:04,995:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:04,996:INFO:CSC - EventBean: { opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:04,998:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:04,998:INFO:CSC - UserId: 3, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:04,998:INFO:CSC - Event Bean:{ opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:04,998:INFO:CSC - Keys in json: ["currentlyloggedinuserid", "___serverport", "___component", "___serverprotocol", "___username", "transactionid", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:04,999:INFO:CSC - final opcode:
opcode apiInterface csc/1.0
content-type:json
content-length:275
2023-06-01 14:43:09,995:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:09,995:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:09,996:INFO:CSC - EventBean: { opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:09,997:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:09,997:INFO:CSC - UserId: 3, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:09,997:INFO:CSC - Event Bean:{ opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:09,997:INFO:CSC - Keys in json: ["currentlyloggedinuserid", "___serverport", "___component", "___serverprotocol", "___username", "transactionid", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:09,998:INFO:CSC - final opcode:
opcode apiInterface csc/1.0
content-type:json
content-length:275
2023-06-01 14:43:10,403:INFO:RequestCheckFilter - URI: /webconsole/webpages/login.jsp
2023-06-01 14:43:10,403:INFO:SessionCheckHelper - RequestURI: /webconsole/webpages/login.jsp
2023-06-01 14:43:10,404:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:10,415:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:10,416:INFO:CSC - UserId: -1, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:10,417:INFO:CSC - Event Bean:{ opCode: get_zt_flags, mode: 2531, waitForeResponse: true, requestType: 0, opcodetype: 2, entityId: 1, beanName: null, syncalbe: false, comProtocol: u }
2023-06-01 14:43:10,417:INFO:CSC - Keys in json: ["mode", "___serverport", "___component", "___serverprotocol", "___username", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:10,417:INFO:CSC - final opcode:
opcode apiInterface csc/1.2
content-type:json
content-length:225
2023-06-01 14:43:10,854:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:10,855:INFO:CSC - UserId: -1, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:10,855:INFO:CSC - Event Bean:{ opCode: get_wizard_flags, mode: 2516, waitForeResponse: true, requestType: 0, opcodetype: 2, entityId: 1, beanName: null, syncalbe: false, comProtocol: u }
2023-06-01 14:43:10,855:INFO:CSC - Keys in json: ["mode", "___serverport", "___component", "___serverprotocol", "___username", "___initialsetup", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:10,855:INFO:CSC - final opcode:
opcode apiInterface csc/1.2
content-type:json
content-length:247
These are the lines from the tomcat.log from the moment the summary page at the end appeared, clicking on continue and showing the webamin login page again:
2023-06-01 14:42:59,421:INFO:RequestCheckFilter - URI: /webconsole/webpages/initialsetup/Finish.html
2023-06-01 14:42:59,421:INFO:SessionCheckHelper - RequestURI: /webconsole/webpages/initialsetup/Finish.html
2023-06-01 14:42:59,992:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:42:59,992:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:42:59,993:INFO:CSC - EventBean: { opCode: request_for_data_object, mode: 300, waitForeResponse: true, requestType: 1, opcodetype: 0, entityId: 39, beanName: null, syncalbe: true, comProtocol: t }
2023-06-01 14:42:59,995:INFO:CSC - UserId: -1, ___username: LOCAL, __currentlyloggedinuserip: , ___component: LOCAL
2023-06-01 14:42:59,995:INFO:CSC - Event Bean:{ opCode: get_timezone_array, mode: 381, waitForeResponse: true, requestType: 0, opcodetype: 0, entityId: 0, beanName: null, syncalbe: false, comProtocol: u }
2023-06-01 14:42:59,995:INFO:CSC - Keys in json: ["mode", "___serverport", "___component", "___serverprotocol", "___username", "currentlyloggedinuserip", "___serverip"]
2023-06-01 14:42:59,995:INFO:CSC - final opcode:
opcode get_timezone_array csc/1.2
content-type:json
content-length:191
2023-06-01 14:43:00,8:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:00,8:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:00,10:INFO:CSC - EventBean: { opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:00,12:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:00,12:INFO:CSC - UserId: 3, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:00,12:INFO:CSC - Event Bean:{ opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:00,12:INFO:CSC - Keys in json: ["currentlyloggedinuserid", "___serverport", "___component", "___serverprotocol", "___username", "transactionid", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:00,13:INFO:CSC - final opcode:
opcode apiInterface csc/1.0
content-type:json
content-length:275
2023-06-01 14:43:00,20:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:00,20:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:00,21:INFO:CSC - EventBean: { opCode: new_wizard_get_values, mode: 1245, waitForeResponse: true, requestType: 2, opcodetype: 0, entityId: 1, beanName: null, syncalbe: false, comProtocol: u }
2023-06-01 14:43:00,24:INFO:CSC - Error while getting ipaddress
2023-06-01 14:43:00,33:INFO:CSC - No details of parent proxy
2023-06-01 14:43:00,33:INFO:CSC - No username details for parent proxy
TIMEZONE:: Europe/London
hour 14
2023-06-01 14:43:00,91:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:00,93:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:00,94:INFO:CSC - EventBean: { opCode: apply_wizard_config, mode: 2510, waitForeResponse: false, requestType: 2, opcodetype: 0, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:00,97:ERROR: - Exception StackTracejava.lang.NullPointerException
at cyberoam.initialsetup.utilities.InitialSetupUtility.applyInitialSetup(InitialSetupUtility.java:237)
at cyberoam.corporate.csc.utilities.CyberoamCustomHelper.process(CyberoamCustomHelper.java:3346)
at cyberoam.corporate.servlets.CyberoamCommonServlet._doPost(CyberoamCommonServlet.java:502)
at cyberoam.corporate.servlets.CyberoamCommonServlet.doPost(CyberoamCommonServlet.java:355)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder$NotAsyncServlet.service(ServletHolder.java:1411)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:763)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1631)
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:226)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
at cyberoam.utilities.csrf.CSRFCheckFilter.doFilter(CSRFCheckFilter.java:152)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
at cyberoam.sessionmanagement.SessionCheckHelper.filter(SessionCheckHelper.java:137)
at cyberoam.sessionmanagement.SessionCheckFilter.doFilter(SessionCheckFilter.java:57)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618)
at cyberoam.sessionmanagement.RequestCheckFilter.doFilter(RequestCheckFilter.java:187)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:549)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1369)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:489)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1284)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:501)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:556)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:272)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938)
at java.base/java.lang.Thread.run(Unknown Source)
2023-06-01 14:43:04,995:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:04,995:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:04,996:INFO:CSC - EventBean: { opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:04,998:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:04,998:INFO:CSC - UserId: 3, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:04,998:INFO:CSC - Event Bean:{ opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:04,998:INFO:CSC - Keys in json: ["currentlyloggedinuserid", "___serverport", "___component", "___serverprotocol", "___username", "transactionid", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:04,999:INFO:CSC - final opcode:
opcode apiInterface csc/1.0
content-type:json
content-length:275
2023-06-01 14:43:09,995:INFO:RequestCheckFilter - URI: /webconsole/Controller
2023-06-01 14:43:09,995:INFO:SessionCheckHelper - RequestURI: /webconsole/Controller
2023-06-01 14:43:09,996:INFO:CSC - EventBean: { opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:09,997:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:09,997:INFO:CSC - UserId: 3, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:09,997:INFO:CSC - Event Bean:{ opCode: get_wizard_fstatus, mode: 2520, waitForeResponse: true, requestType: 2, opcodetype: 2, entityId: 1, beanName: null, syncalbe: true, comProtocol: u }
2023-06-01 14:43:09,997:INFO:CSC - Keys in json: ["currentlyloggedinuserid", "___serverport", "___component", "___serverprotocol", "___username", "transactionid", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:09,998:INFO:CSC - final opcode:
opcode apiInterface csc/1.0
content-type:json
content-length:275
2023-06-01 14:43:10,403:INFO:RequestCheckFilter - URI: /webconsole/webpages/login.jsp
2023-06-01 14:43:10,403:INFO:SessionCheckHelper - RequestURI: /webconsole/webpages/login.jsp
2023-06-01 14:43:10,404:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:10,415:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:10,416:INFO:CSC - UserId: -1, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:10,417:INFO:CSC - Event Bean:{ opCode: get_zt_flags, mode: 2531, waitForeResponse: true, requestType: 0, opcodetype: 2, entityId: 1, beanName: null, syncalbe: false, comProtocol: u }
2023-06-01 14:43:10,417:INFO:CSC - Keys in json: ["mode", "___serverport", "___component", "___serverprotocol", "___username", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:10,417:INFO:CSC - final opcode:
opcode apiInterface csc/1.2
content-type:json
content-length:225
2023-06-01 14:43:10,854:INFO:HFHelper - X-FROWARDED-FOR: 172.16.16.100
2023-06-01 14:43:10,855:INFO:CSC - UserId: -1, ___username: admin, __currentlyloggedinuserip: , ___component: GUI
2023-06-01 14:43:10,855:INFO:CSC - Event Bean:{ opCode: get_wizard_flags, mode: 2516, waitForeResponse: true, requestType: 0, opcodetype: 2, entityId: 1, beanName: null, syncalbe: false, comProtocol: u }
2023-06-01 14:43:10,855:INFO:CSC - Keys in json: ["mode", "___serverport", "___component", "___serverprotocol", "___username", "___initialsetup", "___meta", "___serverip", "currentlyloggedinuserip"]
2023-06-01 14:43:10,855:INFO:CSC - final opcode:
opcode apiInterface csc/1.2
content-type:json
content-length:247
Hey NilsSchiele1 , did not find anything suspicions in the logs you posted, try the following:
> Change the IP-Address/Admin password/time via SSH
> Delete the Browser Cache
> switch to other browsers
> disable the adblock
> lastly if anything above does not work, try re-imaging the appliance.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
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