Facebook videos

Hi Ahmed,

Thanks for reaching out to Sophos Community

You could use this KB: https://support.sophos.com/support/s/article/KB-000035669?language=en_US

Then on Application, you can look for Facebook Android, Facebook Iphone then Set Action to Deny

Cheers,

Hi Raphael

Thank you for your interest
I did that and it was working fine, but now it's not working and nothing has changed.

Hey Ahmed Said Abdulhai ,

I think your pain area is the following right ?


Is HTTPS Decrypt and Scan enabled in the FW rule ? And have you installed the SSL_CA cert in devices like android & iOS? 

Hey Vivek

Thank you for your interest

you right. this is my problem

Decrypt HTTPS during web proxy filtering. not enabled

I can't install SSL_CA certificate in devices like android and iOS, because these devices are for visitors.

the Facebook videos not working on any browsers but still working on Facebook mobile apps, Android and IOS

Hey Ahmed Said Abdulhai ,

In that case I guess you would need an ssl_ca installed on the devices and enable HTTPS Decrypt and Scan, as here is an overview in which scenario it is required and what is the impact ?
"As it also mention it is also required for some application." 

Thanks Vivek for your interest

You're welcome Ahmed

You're welcome Ahmed