Another UTM vs XGS comparison.
Would be nice to be able to manually bounce an email back to my internal senders. Rather than wait for it timeout (72 hours). I usually find myself figuring out how the mis-addressed it, then contacting them and sending a snip of the failure, and telling them to resend with corrections. Miss the time i could click bounce.
Thank you for contacting the Sophos Community.
The Sophos Firewall has the retry bottom in the Mail Spool menu unless you’re referring to another option/different feature.
The UTM had the option to bounce it back to the internal sender. Right now if a users typo's the address to the recipient, it will sit in the spool for 72hours. On the UTM, when it was identified, the administrator could bounce it back to the sender, in lieu of waiting. Now the only option we have is to delete it, or let it time out. Usually we end up manually contacting the sender and explaining why their email failed (they didn't know it did yet). Once we explain , we delte the origianl bad one.
Thank you for the clarification.
This would be a Feature Request, I'd recommend you to reach out to your Account Manager, Sales Engineer or Sales Representative so that they can enter this request into our system.
Additionally, you can use the in-product feedback in the Sophos Firewall located in the Top Menu Bar.