I typically connect to multiple XG firewalls using a L2TP connection. Issue is when I disconnect I get an email alert that the session was terminated (I know, I terminated the connection). As an MSP, I get alerts for a lot of things, and this seems entirely unnecessary. The thing is, in the XG's...System Services...Notification List section there is a sub-section for controlling notifications on various VPN activities: 
There is no option for controlling notifications for L2TP - IPSec connections, and apparently the options for SSL VPN are not covering these.
Seems that there needs to be additional options for L2TP and IPSec connections. I have spoken with support in the past and it became a dead end. Can't remember if Sophos has a place for feature requests where I can add it an wait years for it never to be implemented.
Getting these alerts is unnecessary and annoying, and just adds to the noise.
Update:
I did find this article that provides info that Sophos has re-vamped there Ideas submission process: https://partnernews.sophos.com/en-us/2022/06/resources/retirement-of-sophos-ideas-for-feature-requests/
Doesn't give much info on how to submit these in the Community, but I used the Feedback option directly in the XG to submit my request.
Lonnie
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