v19 VMware disk usage, reporting full

I've deployed VI-19.0.0_GA.VMW-317.zip last Sunday and migrated SFOS 19.0.0 GA-Build317 from old SFV4C6 to this new one (because of swap problems). Veeam ONE Monitor starts to send Guest disk space "/var" alarms today. It looks like SFOS v. 19 image has much less space for /var than v. 18.5. (along to https://community.sophos.com/sophos-xg-firewall/sfos-v19-early-access-program/f/discussions/133616/v19-hyperv-disk-usage-reporting-full).

SFV4C6_VM01_SFOS 19.0.0 GA-Build317# fdisk -l
Disk /dev/sda: 16 GB, 17179869184 bytes, 33554432 sectors
2088 cylinders, 255 heads, 63 sectors/track
Units: sectors of 1 * 512 = 512 bytes

Device  Boot StartCHS    EndCHS        StartLBA     EndLBA    Sectors  Size Id Type
/dev/sda1    1023,254,63 1023,254,63   33144832   33423359     278528  136M 83 Linux
/dev/sda2    1023,254,63 1023,254,63   33423360   33554431     131072 64.0M 83 Linux
Disk /dev/sdb: 80 GB, 85899345920 bytes, 167772160 sectors
10443 cylinders, 255 heads, 63 sectors/track
Units: sectors of 1 * 512 = 512 bytes

Disk /dev/sdb doesn't contain a valid partition table

SFV4C6_VM01_SFOS 19.0.0 GA-Build317# df -h
Filesystem                Size      Used Available Use% Mounted on
none                    640.6M     11.6M    582.3M   2% /
none                      2.9G     24.0K      2.9G   0% /dev
none                      2.9G     16.9M      2.9G   1% /tmp
none                      2.9G     14.7M      2.9G   0% /dev/shm
/dev/boot               127.7M     26.6M     98.4M  21% /boot
                       560.3M     93.4M    462.9M  17% /conf
/dev/content             11.8G    493.4M     11.3G   4% /content
/dev/var                  3.7G      3.5G    174.5M  95% /var

SFV4C6_VM01_SFOS 19.0.0 GA-Build317# df -m /var
Filesystem           1M-blocks      Used Available Use% Mounted on
/dev/var                  3776      3589       170  95% /var

SFV4C6_VM01_SFOS 19.0.0 GA-Build317# du -d 1 -m /var/|sort -nr|head
2995    /var/
945     /var/tslog
742     /var/newdb
565     /var/eventlogs
218     /var/savi
204     /var/tmp
192     /var/avira4
46      /var/sasi
24      /var/conan_new
24      /var/conan

BTW I have no idea why "df -m /var" differs from "du =ms /var".

SFV4C6_VM01_SFOS 19.0.0 GA-Build317# df -m /var/ && du -ms /var/
Filesystem           1M-blocks      Used Available Use% Mounted on
/dev/var                  3776      3561       199  95% /var
2967    /var/

It could be resolved on v19 MR-1 but I can't see it in Resolved issues. Anyway I get "No records found" if I check for new firmware.

I've tried to find how to purge report logs but firewall help is not very instructive. What is the recommended procedure?

Edited TAGs
[edited by: emmosophos at 11:05 PM (GMT -7) on 16 Aug 2022]

Top Replies

  • This Firewall is brandnew (installed yesterday)

    And we have another that is 3 weeks old, there it is on 100 %!

    Sorry Luca, please don't think I'm stupid, but your answer is simply wrong.

    There is an nc-94291 for this issue and you try to say 41% is fine........

    Here is an example how it should be. (appliance has been updated from 18.x)

    SFV1C4_SO01_SFOS 19.0.0 GA-Build317# df -h
    Filesystem                Size      Used Available Use% Mounted on
    none                    231.4M     12.6M    202.6M   6% /
    none                      1.9G     20.0K      1.9G   0% /dev
    none                      1.9G     21.5M      1.9G   1% /tmp
    none                      1.9G     14.6M      1.9G   1% /dev/shm
    /dev/boot               127.7M     50.0M     75.0M  40% /boot
                            385.4M     73.1M    308.3M  19% /conf
    /dev/content              3.6G    601.6M      3.0G  16% /content
    /dev/var                 29.9G      8.6G     21.3G  29% /var

  • IT IS reason.!!

    We have "consistently" only 5%-10% free. Sophos report this nearly every day as errors. AND our monitoring system report this permanently. AND we keep losing reports older than several days. AND email system sometimes refuse sending bigger emails. AND we have aloocated 80GB disc for 4 GB /var. AND....

    SFV4C6_VM01_SFOS 19.0.0 GA-Build317# df -h
    Filesystem                Size      Used Available Use% Mounted on
    none                    640.6M     11.6M    582.3M   2% /
    none                      2.9G     24.0K      2.9G   0% /dev
    none                      2.9G    968.3M      2.0G  33% /tmp
    none                      2.9G     14.7M      2.9G   0% /dev/shm
    /dev/boot               127.7M     26.6M     98.4M  21% /boot
                            560.3M     95.4M    460.9M  17% /conf
    /dev/content             11.8G    493.8M     11.3G   4% /content
    /dev/var                  3.7G      3.3G    328.9M  91% /var

  • Ok lets rephrase this. 

    It is another problem, you are facing. 

    So the disk is not increasing due an issue. Instead the size of your partition is to small. This has nothing to do with any of the IDs i called. The IDs are tackling issues, which increases the amount of data stored and resolve this.

    But if you partition is not utilizing the proper disk size, this is an different issue. You can follow up on this one with support. 


  • "Instead the size of your partition is to small."

    primary disk 16 GB
    secondondary 80 GB (as recommended by Sophos)

    I do not feel taken seriously here!

    We have more than 170 firewalls online, so you can assume some experience.

    Please verify your own Post on https://community.sophos.com/sophos-xg-firewall/sfos-v19-early-access-program/f/discussions/133616/v19-hyperv-disk-usage-reporting-full


  • Ok lets rephrase this.

    NO and NO. Disk increasing IS NOT AN ISSUE. ISUE IS:

    Size of /var on 80GB disk is only 3.8 GB after intalation.

    After new/fresh install /var is simply TOOO small. And is not ANY documented method how to expand it(or repair it, or anything you have to rephrase it).

    THUS we have "bad install = with small /var" and we don´t have ANY method to recover this BAD condition.

  • @ Jiri

    Thank you for your support!

    This is exactly what I would like to point out!

  • Again: My point is another. The firewall releases will tackle issues, which let the existing space fill up due bugs.

    You are facing an problem, which is a problem in the size of the partition of /var/ (Do not confuse this with the disk size you are using). 

    This is already addressed in the newest Installation medium. So if you use the V19.0 MR1 installation files for hyper-v/vmware, it will be fixed.

    It only affect installations based on v19.0 GA or EAP2. V19.0 MR1 or <V19.0 GA (V18.5 etc.) are not affected.

    It is currently not possible to fix this with on board tools / firmware updates. So you need to check for a reimage, as far as i know. 


  • Hi Lucar,

    This is again a very bad cheap solution! But very expensive for us!


    Of course I know where to find installatiosnsimages, but there is only VI-19.0.0_GA.KVM-317.zip available for download. As already written several times!!!


  • ... and please escalate this so your developers can find a workable solution quickly.

  • You could use V18.5 MR4 and upgrade to V19.0 MR1 as well. 

    V19.0 MR1 is not released in this form, as it is in the soft release.