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NordVPN and Sophos Site-To-Site IPSEC VPN.

I have an XG-125 firewall with support for the next 5-6 years.  I have an IPSEC site-to-site VPN set up to our corporate servers network from this firewall.  When I use ExpressVPN on my PC I can access our corporate servers at "10.bla.bla.bla" using any Windows application (telnet, RDP, sFTP, etc).  However, when I use NordVPN (or any other PC based VPN except ExpressVPN) I am blocked from accessing anything at "10.bla.bla.bla".  The site-to-site VPN isn't useful at all.

Does anyone know why this is?  Thanks in advance.



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  • Hello ,

    Thank you for reaching out to the Sophos community, First of all talking about the "ExpressVPN & NordVPN" this both are global VPN service providers.
    Which helps you uninterrupted streaming with a a huge range of region-locked streaming services and unblocking geo-restricted services from abroad. And of course they have some differences in regards to the service they have to offer. They are install and play services on the endpoints. 

    Where as the Sophos IPsec Site-to-Site VPN can help you intern connect between the two org OR HO-BO location OR home-to-office & vice-versa...
    based on the rules you create or the networks you allow.
    >You can learn more regarding the  IPsec connections here: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/SiteToSiteVPN/IPsecConnections/index.html

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

    Log a Support Case | Sophos Service Guide
    Best Practices – Support Case  | Security Advisories 
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    If a post solves your question please use the 'Verify Answer' button.

  • Vivek:

    I believe your answer sets up my question.  My PC has ExpressVPN installed and I am connected to my local 192.168.bla.bla network.  ExpressVPN allows me access the internet without our cable provider tracking and logging my activity and corporate traffic.

    Our Sophos XG125 is configured on our network as the network's gateway.  The firewall has a site-to-site VPN configured via "Site-to-site VPN" configuration option using an IP host configuration to our corporate servers networks at 10.bla.bla.bla.  We aren't firewall engineers but figured out how to get the firewall installed and configured. We hired out for the site-to-site vpn configuration.

    One of the people in our office downloaded and installed NordVPN. This person could not access our corporate resources via 10.bla.bla.bla, however, I can with my PC using ExpressVPN.  I downloaded and installed NordVPN and then couldn't access our corporate resources at 10.bla.bla.bla.  When I quit NordVPN then launched ExpressVPN I was able to access our corporate resources at 10.bla.bla.bla.

    We tried this experiment with several VPN products for PCs, including ProtonVPN.  We contacted their support to find out why their product cannot allow a PC in our network to connect to our corporate resources at 10.bla.bla.bla.  They could not answer the question except to say two VPNs cannot run at the same time.  ExpressVPN doesn't have this problem so we have settled on ExpressVPN for our individual PC use (and our phones too).

    My questions is why?  Since the VPN services we are using on our PC can't answer the question we though you could.  Is it some configuration on the Sophos that can be changed?  Is this a known issue for some VPN services (e.g. NordVPN, ProtonVPN, etc) but not for ExpressVPN?

    Thanks,

  • Nope no change is required, although your site-to-site VPN is it a split tunnel [only allowing the local resources to be accessible] or is it configured as full tunnel [all the traffic including the internet routes through the Firewall's WAN IP]

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

    Log a Support Case | Sophos Service Guide
    Best Practices – Support Case  | Security Advisories 
    Compare Sophos next-gen Firewall | Fortune Favors the prepared
    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

  • I'm not sure how to answer this.  The question assumes a lot more knowledge of firewalls and routers than we have here.  We've tried to be a simple as possible because we're not running a large corporation.  We use the LAN port for the internal network and the WAN port to access the internet (two interfaces). Our FW Rule for Traffic to WAN is any internal can get out.  We have a couple of local servers that we allow access to but have rules for the three services we allow in (else everything else is blocked).  The s-t-s IPSEC VPN is set to Connection type: Site-to-site, Gateway type: Respond only, default encryption with preshared key and the local gateway is our external IP address and the remote gateway is the IP address given to us by our data center (Local & Remote ID type is Select local (or remote) ID. Our Local subnet: Local subnet and our Remote subnet: the three networks defined by three different IP hosts entries.  There are no tunnels defined in our network configuration.  I hope this makes sense.  Thanks,

  • Hello Bill,

    The problem is that NordVPN tunnels all the traffic. 

    The only thing I think might work for you, is to try split tunneling within the NordVPN settings, and set only specific APPs you want NordVPN to tunnel for example Chrome, other than that you might want to reach out to NordVPN for a way to tell their VPN to split the tunnel base into subnets.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • Thank you very much, Emmanuel.  This gives me some ideas.  ExpressVPN works perfectly for this but the others don't.  The others are less expensive (most) and work better with streaming services, but...YMMV.  :-)