My appliance is intel box 4core 4gb ram 7 nics 128gb ssd
18.0.5 586 works fine i can revert back and all is good.
when i did the firmware upgrade to 18.5.1 mr1 it loads into failsafe mode with the reason "Unable to setup dpdk environment" not sure what that means.
so i pulled the drive and used my identical spare i have for testing and did a fresh install of 18.5.1 same issue...
sometimes it does load into "normal" mode but then when i press "1" for network setup it indefinitely says "please try after some time system initializing" and the network will never load.
for my own sanity i did a fresh install of 18.0.5 586 on this test drive and it boots up no problem super fast
I guess my ask is how to fix... failsafe mode with the reason "Unable to setup dpdk environment"?
This is my first post here so if more info needed let me know.
ps this device i am using is a bit older (core2 quad q9400, ddr2 ram) not sure if that matters but it does work with 18.0.5 no issues
Are you by any chance using an old Watchguard box? Mine did this until I removed the Cavium accelerator card, might be bad drivers in 18.5?
Essentially the dkpk is some sort of integration of the DPI Engine. So likely there is some bad driver or unsupported hardware going on. As you have a odd number of ports, it seems like a custom appliance (other vendor?).
Maybe you can try to use V18.5 MR2 (with newer driver) or you could try to go to the BIOS of your appliance and take a look for some vendor specific CPU features.
Because failsafe is a state of "i cannot even start the OS".
Yes it is a WG xtm5 upgraded cpu and ram and thank you for the reply i will try this asap and let you know...
Thanks for the reply...
Yes this is an old watchgaurd xtm5 with upgraded cpu and ram
@darktone may have solved my problem (testing now)
Just weird that the old firmware(s) worked no issues for over a year.
ill try MR2 as well and update if it works
V18.5 MR2 did some upgrades of certain modules in the background. Which could potentially cause a kernel panic for your (not supported hardware). It updated certain crypto modules as well.
Thanks a bunch for this reply removing cavium card worked perfectly!
Not sure why i didn't think to remove it before i don't think the sophos used it anyway.
thanks for your replies!
removing the cavium network accelerator card worked in this case and seems to be stable so i am back up and running!