I tired to upgrade my XG firewall from version 17 to 18. After the upgrade the server would not boot up again with various file system errors. I decided to put a new hard drive in the same server and reinstall the firewall. I then restored from the latest backup. Everything works but apparently the license keys are not stored in the backup. When I go to Activate my subscription the button is grayed out. Sophos seems at a loss to help me with something so basic. Has anyone else come across this and found a fix to activating your subscription after a reinstall? Thanks.
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