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WAF stops processing requests

AADD

I have the same issue posted about here XG WAF stops working without error - Discussions - Sophos (XG) Firewall - Sophos Community. All WAF rules stop being processed seemingly random. This has been an issue since upgrading to v18.0.4. I am currently on 18.0.5 MR-5-Build586 an have experienced the same issue. The WAF stops responding, the service still runs, must stop WAF then Start WAF. Then all WAF rules are good again.

What was the outcome of the now closed thread? XG WAF stops working without error - Discussions - Sophos (XG) Firewall - Sophos Community



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  • 0 in reply to emmosophos

    Awaiting responses from support, to get the older logs, or we must wait until the issue happens again to pull the reverseproxy logs while the issue is happening. Please keep this post open, I will reply with the answer when we discover it.

  • 0 in reply to AADD

    Still working with support. The sporadic nature of the issue is making this a lengthy process. I will keep this post open until we have a solution or have identified the flaw.

    If others have the same issue, please leave a comment.

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