POP and IMAP Secure does not working

Hello.

I'm facing the same issue.

I had installed the UTM certificate in Windows and in Mozilla Thunderbird (It's where I'm configuring the account).

When I active the scan over IMAP/IMAPS and POP3/POP3S I can't register the mail account.

If I enable the scan after register email account, the messages does not received.

When I deactive scan, the mail accout was created and messages are received.

I'm using an XG 125 with v18.

Hi,

do you mean the XG CA, not the UTM CA?

Ian

Hi,

do you mean the XG CA, not the UTM CA?

Ian

Hello,

Sorry by this mistake.
I mean Sophos XG, not Sophos UTM.
Here in my work commonly we say UTM refering to XG by custom.

Hi,

which CA did you install, the default or the XG with serial number in its name. I usually install both on mth on Apple devices because some applications like one and others like the other CA. Doesn't really make sense. Mail services bing the most difficult to get working successfully.

I had mail scanning working in the original V18 MR-1 but the later version failed and I had to delete the CAs and start a fresh. Interestingly my ISP has a CA with a common name and multiple alias and when using ht esliases I get continual failures on some apple devices, so I changed to the common name and the issue vanished.

Ian

Hi,

I did uninstall, recreated, change name and change internal info of certificate.

Even so not working.

Any other suggestion?

Hi rfcat_vk

I tried the same steps, but without success :(

Do you have other tip!?

Regards,

Carlos