This is driving me nuts. I cannot get a working connection from any client in my network to collect POP mail from Outlook.com and/or Gmail.com. My setup: SFOS 18.0.0 GA-Build354 email > MTA mode Have tried several mail clients and pop connectors. It all seems to have something to do with not being able tot connect port 995 - SSL/TLS. Has anyone got this to work?

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POP connection Outlook.com and/or Gmail.com

This is driving me nuts. I cannot get a working connection from any client in my network to collect POP mail from Outlook.com and/or Gmail.com.

My setup:

SFOS 18.0.0 GA-Build354
email > MTA mode

Have tried several mail clients and pop connectors. It all seems to have something to do with not being able tot connect port 995 - SSL/TLS.
Has anyone got this to work?

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0 Keyur over 4 years ago

Hi Peter-Paul Gras

Did you check without any scanning in the firewall rule?

Could you please share firewall and Email configuration screenshots?

For MTA mode - http://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/EmailPoliciesExceptionsMTA.html

Please also share information on packet flow, it would help us to assist you better

Regards,

Keyur
Community Support Engineer | Sophos Support
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0 Peter-Paul Gras over 4 years ago in reply to Keyur

Screenshots:

(These are the default POP policies, have not altered them)

Finally you ask me: "Please also share information on packet flow, it would help us to assist you better"
Please advise me on how to obtain this information so i can collect it and share with you.

SFVH (SFOS 20.0.0 GA-Build222) - Last (re)boot on November 6th 2023

Asus H410i-plus - Pentium 6605 Gold - 250GB M.2 PCIe NVMe SSD - 8GB - 3 ports

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0 Keyur over 4 years ago in reply to Peter-Paul Gras

Hi Peter-Paul Gras

We required to check with packet capture and drop packets, I am sharing the articles for them to collect it.

https://community.sophos.com/kb/en-us/123189

https://community.sophos.com/kb/en-us/127111

Please also check by removing Source and Destination zone to ANY

Regards,

Keyur
Community Support Engineer | Sophos Support
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0 Peter-Paul Gras over 4 years ago in reply to Keyur

Just sent you the packet capture results in a PM

SFVH (SFOS 20.0.0 GA-Build222) - Last (re)boot on November 6th 2023

Asus H410i-plus - Pentium 6605 Gold - 250GB M.2 PCIe NVMe SSD - 8GB - 3 ports

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0 Keyur over 4 years ago in reply to Peter-Paul Gras

Hi Peter-Paul Gras

Please check the message,I have responded to you.

Regards,

Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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