Cannot access web admin of secondary HA firewall

Question

I have 2 XG 330's set up in HA. When trying to access the web admin of the secondary XG, it says "Only administrator can access the auxiliary device" 
 The account I am trying to log into the secondary XG with IS an administrator (as indicated on the primary XG, Configure, Authentication, the account is listed as Type "Administrator" with profile "Administrator", with read/write access to everything). It is the same admin account I use to log into the primary XG without issue. 
 I have seen other posts with this problem but I have not seen a solution. Why can't I log into the secondary XG with the same (administrator) account that allows me to log into the primary? 
 
 Thank you

Vishal_R · Accepted Answer

Hi Darth_Boss As per XG HA architecture, authentication requested is getting handled by Primary appliance only. 
 Authentication service status on Primary appliance. 
 # service -S | grep acc clientless_acce RUNNING access_server RUNNING 
 With reference to above fact, authentication service status on Auxiliary appliance will always look like below which is expected in HA setup. 
 # service -S | grep acc clientless_acce UNREGISTERED access_server UNREGISTERED Due to that reason any local user or administrator user trying to login on auxiliary appliance which required authentication service hookup during login will not allowed to login on Auxiliary appliance as service will not take any request for further process. Super user(admin) will be getting authenticated directly and not part of this authentication process.That is the reason you will only allow to login on auxiliary via Super user ( admin). Hope above explanation will clear your doubt on this part..!

Darth_Boss · Answer

Thank you LuCar! This was the solution I was looking for. 
 
 Darth Boss