Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Very low speed on speedtest.com

Hello! I need help. i have very low speed site speedtest.com showed 15mb/s download and 10 mb/s upload. My Provider give me 50mb/s... About my device: Sophos Firmware Version SFOS 17.1.3 MR-3. Install on virtual machine VMware ESXI 6.0. 

For info: 1)Total Available WAN Bandwidth 100000

Bandwidth Usage
Priority 	Guarantee(KBps) 	 Limit(KBps) 
------------------------------------------------------------------
       0 	       0.00		      0.00    
       1 	       0.00		      0.00    
       2 	       0.00		      0.00    
       3 	       0.00		      0.00    
       4 	       9.75		  79872.00    
       5 	       2.00		  40000.00    
       6 	       0.00		      0.00    
       7 	       0.00		      0.00    
------------------------------------------------------------------
       7 	       1.00		 100000.00 (Default Policy)
------------------------------------------------------------------
Total    	      12.75		 219872.00   

This values constantly changing.

2) Intrusion Prevention>DoS Attacks>TCP flood is No, UDP flood is No. All paramets is No.


3) In DoS & Spoof Protection>TCP flood and UDP flood flag is not set.
Attack Type Source Destination
Packet rate per
Source
(Packet/min)
Burst rate per
Source
(Packet/sec)
Apply
Flag
Source
Traffic
Dropped
Packet rate per
Destination
(Packet/min)
Burst rate per
Destination
(Packet/sec)
Apply
Flag
Destination
Traffic
Dropped
SYN Flood       0       0
UDP Flood       0       0
TCP Flood       0       0
ICMP/ICMPv6 Flood       0       0
Dropped Source Routed Packets - - - - - -  Yes -
Disable ICMP/ICMPv6 Redirect Packet - - - - - -  Yes -
ARP Hardening - - - - - -   -

Which settings do i need to show? Sorry for my English...


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Parents
  • Hi Dmitry,

    To troubleshoot this issue, refer to #4 in my TS Guide. Alongside, you can check the bandwidth that the XG firewall is receiving, by executing the wget command and downloading a file. Try the following command in the advance shell and show us the output.

    wget --no-check-certificate <fqdn to a download file>

    Thanks,

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • Hi Dmitry,

    To troubleshoot this issue, refer to #4 in my TS Guide. Alongside, you can check the bandwidth that the XG firewall is receiving, by executing the wget command and downloading a file. Try the following command in the advance shell and show us the output.

    wget --no-check-certificate <fqdn to a download file>

    Thanks,

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Children
  • Hi! I saw your guide.I used command show network interfaces. And there were no errors and dropped packets. I didt try all options in your guide, later Im all do it.

    Question, for example, can you show me what i should will write here <fqdn to a download file> . Full command please!