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Adult content web filtering is not working with chrome

Julio Gutierrez

I have andoid 6.0.1 and the web filtering is not working with chrome 60.0.3112.116.

But with internet navigator it works.

Wnat's wrong with chrome?



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  • +1

    Hi Julio, 

    I tried using Chrome on my Android 7 device and it works fine for me. Please check if the Sophos Accessibility Service is turned on in under the Android settings.

    1. Go to settings on your Android device, and select Advanced.

    2. Click on Accessibility

    3. Turn ON Sophos Accessibility Service

    Let me know if this helps resolve your issue.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • +1

    Hi Julio, 

    I tried using Chrome on my Android 7 device and it works fine for me. Please check if the Sophos Accessibility Service is turned on in under the Android settings.

    1. Go to settings on your Android device, and select Advanced.

    2. Click on Accessibility

    3. Turn ON Sophos Accessibility Service

    Let me know if this helps resolve your issue.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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