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Adult content web filtering is not working with chrome

Julio Gutierrez over 7 years ago

I have andoid 6.0.1 and the web filtering is not working with chrome 60.0.3112.116.

But with internet navigator it works.

Wnat's wrong with chrome?

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+1 Haridoss Sreenivasan over 7 years ago

Hi Julio,

I tried using Chrome on my Android 7 device and it works fine for me. Please check if the Sophos Accessibility Service is turned on in under the Android settings.

1. Go to settings on your Android device, and select Advanced.

2. Click on Accessibility

3. Turn ON Sophos Accessibility Service

Let me know if this helps resolve your issue.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Julio Gutierrez over 7 years ago in reply to Haridoss Sreenivasan

It works.

Thank you a lot.
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0 Haridoss Sreenivasan over 7 years ago in reply to Julio Gutierrez

Hi Julio,

Thank you for the update :)

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Mehran Rashti over 6 years ago

I've followed the advice. Still not working.
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0 Haridoss Sreenivasan over 6 years ago in reply to Mehran Rashti

Hi Mehran,

Please help me with the following:

1. What is the version of Sophos Mobile Security?

2. What is the version of OS on your device?

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Mehran Rashti over 6 years ago in reply to Haridoss Sreenivasan

7.2.2526 (19)

Android 8.0
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