Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 4 replies
  • Answers 1 answer
  • Subscribers 6 subscribers
  • Views 9741 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Secure EMail iOS: Play wav-file possible, but no sound

HHO-Tim

Hello World,

 

when i use an android device i can save .wav-files in secure workspace and play them. When i play them i can hear something.

In iOS i can play the .wav-file direct in Secure EMail App. But i can hear nothing.

Can anybody confirm that? Has anyone a solution?

 

Best regards

Tim



This thread was automatically locked due to age.
Parents Reply
  • 0 in reply to HHO-Tim

    Hi  

    When you try to play the audio directly from Secure Email App, the reason why you don't hear anything is that the application does not have the decoder. Please try to download the audio file and play from the mobile and it should play (using device's decoder). Let me know if this helps resolve your query.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Children
Unfiltered HTML