Sophos Mobile (v.9.6): iOS 14, iPadOS 14

Problems with syncing of several devices after the upgrade to iOS 14 / iPadOS 14 ...

Sophos Mobile on latest version, but the problems are definately to see.

Looking forward to a getting a soon solution! Thanks ...

Hi daniel337PVS

What is the error you are seeing while you sync the device? 

With activated and working VPN the sync inside the Sophos Mobile app is not possible on several devices ("sync failed, connection could not be established, please try later")

No errors to found in the server log. Also the APN are not reachable ...

Until one week ago everything was working fine.

With activated and working VPN the sync inside the Sophos Mobile app is not possible on several devices ("sync failed, connection could not be established, please try later")

No errors to found in the server log. Also the APN are not reachable ...

Until one week ago everything was working fine.

Hi Daniel. Please can you raise a case with Sophos Support (if you haven't already) so we can investigate this further?

thank you