This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Android enterprise - work profil - Bluetooth

Hallo,

trotz der unten aufgeführten Einstellungen, werden die Kontakte bei Smartphones (Android 8 und 9) aus dem Enterprise Arbeitsprofil

nicht im Auto/Smartwatch/etc. per Bluetooth übertragen. Es werden nur die Rufnummern und nicht die hinterlegten Namen angezeigt.

Kann jemand helfen?



This thread was automatically locked due to age.
Parents Reply Children
  • Hello,
    I use these settings, but the contacts on smartphones (Android 8 and 9) aren´t transferred with Bluetooth from the Enterprise work profile into the car/smartwatch/etc.
    Only phone numbers are displayed on the bluetooth device, the stored names aren´t transferred.
    Can someone help me?

  • Hi  

    Firstly, I appreciate you reposting your question in English - Thank you! [:)]

    Secondly, upon referring to this document, when you check the "Allow work contact info for Bluetooth devices" option, connected Bluetooth devices display the caller’s name for incoming personal calls from work contacts. This means that the contacts will not be transferred to the Bluetooth devices, but the names will be displayed on the Bluetooth devices when any of your work contacts calls you. Please try this out and let me know if you still face any issues with this. 

    Thanks,
    Yashraj Singha
    Manager | Global Community Support
    Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
  • I meant to show the contacts on the bluetooth devices. I checked "Allow work contact info for Bluetooth devices". Unfortunately it does not work.

  • Hi  

    As I mentioned earlier, contact information will not be transferred to the Bluetooth device from your Android smartphone as it is not possible to do so at the moment. However, when there is an incoming call from one of your work contacts, then the name of the contact will be displayed on the Bluetooth device. Please find the description of the options highlighted by you below: 

    Allow work contact info for personal calls

    The personal phone app displays the caller’s name for incoming calls from work contacts.

    Allow work contact info for Bluetooth devices

    Connected Bluetooth devices display the caller’s name for incoming personal calls from work contacts.

    Allow searches of work contacts in personal profile

    The personal phone app includes results from work contacts when searching for caller’s names.

    If you wish to see the functionality of transferring work contacts from your Android Enterprise enrolled device on to the Bluetooth device, then I would request you to raise a feature request.

    Thanks,
    Yashraj Singha
    Manager | Global Community Support
    Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids