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Sophos Mobile Security - Accessibility Service

I'm running the Sophos Mobile Security app and certain features (Web Filtering and App Protection) require the use of the device manager and accessibility service. The problem is, both

services whilst running, will blink yellow at the top of the phone

constantly. If I leave it on, it eventually disables the services automatically.

This is the Oppo enquiry response:

Regarding your query, can you check if you have just downloaded the a 3rd party app and enabled some function with the steps below.

If yes, this is because the latest software version has integrated with the Google security demand. The APK you are using or the functions you have enabled have asked for high authority of security risk. For the safety of data and device, we use highlight bar to emphasize the risk of enabling this functions to remind you to turn it off.

I don't know how to progress this issue further...



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  • I'm having the same issue with the Sophos Accessibility Service turning off, mainly on Huawei devices. However, I've created a support ticket with Sophos and as far as I know second level technicians and development will look into this now. As soon as I have an update I will let you know.