Hi,
since last week we have the issue, that the Sophos Secure Email App chrashes (on Android) when the user opens an email that is digitally signed.
Version: 6.5.4 SDK: 2.1473
Is there any solution for this behavour or does any else have the same issue?
Here the last lines from the log-file:
2018-12-10 13:14:15,104 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:15,108 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:15,109 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:15,125 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:15,156 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:15,157 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:15,165 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:15,166 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:15,192 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:15,201 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:15,201 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:15,205 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:15,206 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:15,233 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:15,249 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:15,249 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:15,254 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:15,254 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:15,274 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:15,943 [com.android.emailcommon.provider.Mailbox:0:1322470[22866126104759]] INFO com.android.exchange.EasSyncService - (1867/0/Inbox) HTTP call done returned with 200
2018-12-10 13:14:15,949 [com.android.emailcommon.provider.Mailbox:0:1322470[22866126104759]] INFO com.android.exchange.EasSyncService - (1867/0/Inbox) Start parsing response from the server
2018-12-10 13:14:15,979 [com.android.emailcommon.provider.Mailbox:0:1322470[22866126104759]] INFO com.android.exchange.EasSyncService - (1867/0/Inbox) Parsing is done, nothing more available
2018-12-10 13:14:16,002 [com.android.emailcommon.provider.Mailbox:0:1322470[22866126104759]] INFO com.android.exchange.EasSyncService - (1867/0/Inbox) Sync is done, return code 0
2018-12-10 13:14:19,760 [main] WARN d.v.s.s.core.CustomExceptionHandling - (SECURITY_CONTEXT_OPEN) Caught exception in background thread Thread-34[1893]
java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String de.virtual.solution.sera.IMIMEContentType.getCharset()' on a null object reference
at de.virtual.solution.mime.i$a.a(SourceFile:475) ~[na:0.0]
at de.virtual.solution.mime.i$a.parse(SourceFile:451) ~[na:0.0]
at de.virtual.solution.mime.i.parse(SourceFile:384) ~[na:0.0]
at de.virtual.solution.mime.i.<init>(SourceFile:106) ~[na:0.0]
at com.android.email.c.a(SourceFile:1277) ~[na:0.0]
at com.android.email.c.convertStreamToMessage(SourceFile:347) ~[na:0.0]
at de.virtual.solution.securepim.email.smime.i.convertStreamToMessage(SourceFile:38) ~[na:0.0]
at de.virtual.solution.securepim.email.smime.l.parseMimeMessage(SourceFile:51) ~[na:0.0]
at de.virtual.solution.securepim.email.smime.a.a(SourceFile:196) ~[na:0.0]
at de.virtual.solution.securepim.email.smime.d.parse(SourceFile:100) ~[na:0.0]
at de.virtual.solution.securepim.email.smime.h.b(SourceFile:209) ~[na:0.0]
at de.virtual.solution.securepim.email.smime.h.run(SourceFile:46) ~[na:0.0]
at java.lang.Thread.run(Thread.java:762) ~[na:0.0]
2018-12-10 13:14:19,763 [main] INFO SERA-LOGGER - Context sealed
2018-12-10 13:14:19,769 [pool-5-thread-1] INFO com.android.exchange.manager.e - ExchangeRunnable shutting down...
2018-12-10 13:14:24,774 [main] WARN de.virtual.solution.spim.core.l - Logging initialized:
2018-12-10 13:14:24,775 [main] DEBUG de.virtual.solution.spim.core.l - debug level active
2018-12-10 13:14:24,775 [main] INFO de.virtual.solution.spim.core.l - info level active
2018-12-10 13:14:24,775 [main] WARN de.virtual.solution.spim.core.l - warn level active
2018-12-10 13:14:24,775 [main] ERROR de.virtual.solution.spim.core.l - error level active
2018-12-10 13:14:24,781 [main] DEBUG de.virtual.solution.spim.core.l - SecFWp Version: 3.17.3-cfae3131, built: 2018-11-13T14:52:32+0000
2018-12-10 13:14:24,782 [main] INFO de.virtual.solution.spim.core.l - running com.sophos.sse
2018-12-10 13:14:24,810 [main] INFO de.virtual.solution.spim.core.l - initializing pre mdm...
2018-12-10 13:14:24,811 [main] INFO de.virtual.solution.spim.core.l - Initializing internal root files directory...
2018-12-10 13:14:24,818 [main] INFO de.virtual.solution.spim.core.l - initializing post mdm...
2018-12-10 13:14:24,824 [main] INFO de.virtual.solution.spim.core.l - performing SSO login...
2018-12-10 13:14:25,583 [main] INFO SERA-LOGGER - Context opened
2018-12-10 13:14:25,589 [main] TRACE d.v.g.b.c.s.DefaultDatabaseKeyManager - Reading key from storage
2018-12-10 13:14:25,721 [AsyncTask #1] TRACE d.v.g.b.c.s.DefaultDatabaseKeyManager - Reading key from storage
2018-12-10 13:14:25,736 [AsyncTask #1] TRACE d.v.g.b.c.s.DefaultDatabaseKeyManager - Reading key from storage
2018-12-10 13:14:25,837 [main] INFO de.virtual.solution.spim.a - Password validation was success
2018-12-10 13:14:25,847 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:25,848 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:25,851 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:25,852 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:25,863 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:25,985 [main] TRACE d.v.g.b.c.s.DefaultDatabaseKeyManager - Reading key from storage
2018-12-10 13:14:25,992 [main] DEBUG de.virtual.solution.spim.firebase.a - Security context opened, attempt to refresh subscription and retry every 300000 ms.
2018-12-10 13:14:25,998 [main] DEBUG c.a.c.a.ClosedContextNotificationManager - Trigger to schedule Calendar Notifications received: Context Open Broadcast
2018-12-10 13:14:25,999 [pool-5-thread-1] INFO com.android.exchange.manager.e - ExchangeRunnable thread running
2018-12-10 13:14:26,072 [main] DEBUG c.android.contacts.AppModuleContacts - management setting for export contacts: true
2018-12-10 13:14:26,073 [main] DEBUG c.android.contacts.AppModuleContacts - user setting for export contacts: false
2018-12-10 13:14:26,074 [main] DEBUG c.android.contacts.AppModuleContacts - user setting for export contacts without number: false
2018-12-10 13:14:26,149 [d] TRACE de.virtual.solution.contacts.b.a.a - Number of deleted contacts: 0
2018-12-10 13:14:26,150 [main] INFO d.v.solution.spim.common.utils.c - running release build
2018-12-10 13:14:26,202 [main] DEBUG d.v.s.s.core.CustomExceptionHandling - (SECURITY_CONTEXT_OPEN) Starting crash catch looper
2018-12-10 13:14:26,211 [Calendar Notification thread] TRACE d.v.g.b.c.s.DefaultDatabaseKeyManager - Reading key from storage
2018-12-10 13:14:26,304 [main] INFO d.v.s.spim.core.ui.MainActivity - OPENING WORKSPACE
2018-12-10 13:14:26,429 [Calendar Notification thread] INFO c.a.c.a.ClosedContextNotificationManager - Dumping Calendar Notifications which are being scheduled
id: 200020020 - 2018.12.13 12:00:00 selfAttendeeStatus: 0 Reminders: 30
id: 200020021 - 2018.12.11 10:00:00 selfAttendeeStatus: 1 Reminders: 240
id: 200020017 - 2018.12.14 09:30:00 selfAttendeeStatus: 0 Reminders: 10
id: 200020045 - 2018.12.10 13:30:00 selfAttendeeStatus: 0 Reminders: 300
id: 200020011 - 2018.12.14 10:30:00 selfAttendeeStatus: 0 Reminders: 1440
id: 200019994 - 2018.12.14 13:30:00 selfAttendeeStatus: 0 Reminders: 15
id: 200019979 - 2018.12.10 15:30:00 selfAttendeeStatus: 0 Reminders: 30
id: 200020004 - 2018.12.13 10:00:00 selfAttendeeStatus: 1 Reminders: 180
2018-12-10 13:14:26,444 [Calendar Notification thread] DEBUG com.android.calendar.alerts.b - Scheduling a Notification, ID: 200020020
2018-12-10 13:14:26,473 [Calendar Notification thread] DEBUG com.android.calendar.alerts.b - Scheduling a Notification, ID: 200020021
2018-12-10 13:14:26,490 [main] TRACE de.virtual.solution.spim.core.lock.e - Application went to foreground, activityCount: 1.
2018-12-10 13:14:26,494 [Calendar Notification thread] DEBUG com.android.calendar.alerts.b - Scheduling a Notification, ID: 200020017
2018-12-10 13:14:26,497 [main] TRACE de.virtual.solution.spim.core.lock.b - MDM LOCK MECHANISM: ACTIVITY RESUMED de.virtual.solution.spim.core.ui.WorkspaceActivity
2018-12-10 13:14:26,512 [Calendar Notification thread] DEBUG com.android.calendar.alerts.b - Scheduling a Notification, ID: 200020045
2018-12-10 13:14:26,537 [Calendar Notification thread] DEBUG com.android.calendar.alerts.b - Scheduling a Notification, ID: 200020011
2018-12-10 13:14:26,561 [Calendar Notification thread] DEBUG com.android.calendar.alerts.b - Scheduling a Notification, ID: 200019994
2018-12-10 13:14:26,574 [main] DEBUG d.v.s.spim.core.controller.a.a - Checking the license X days cycle...
2018-12-10 13:14:26,576 [main] DEBUG d.v.s.spim.core.controller.a.a - Checking if the license is expired...
2018-12-10 13:14:26,597 [main] TRACE d.v.spim.securityinterface.impl.q - Reading key from storage
2018-12-10 13:14:26,598 [main] TRACE d.v.spim.securityinterface.impl.q - Transferring key into byte[]
2018-12-10 13:14:26,610 [Calendar Notification thread] DEBUG com.android.calendar.alerts.b - Scheduling a Notification, ID: 200019979
2018-12-10 13:14:26,621 [AndroidJob-2] DEBUG de.virtual.solution.spim.core.c.a.a - Running CLMStatisticsJob..
2018-12-10 13:14:26,623 [AndroidJob-2] DEBUG de.virtual.solution.spim.core.c.a.a - CLMStatisticsJob finished successfully..
2018-12-10 13:14:26,630 [Calendar Notification thread] DEBUG com.android.calendar.alerts.b - Scheduling a Notification, ID: 200020004
2018-12-10 13:14:26,651 [AndroidJob-1] INFO com.android.calendar.alerts.b - Running Job at:1544444066650 scheduled for: 1544427000000
2018-12-10 13:14:26,653 [AndroidJob-1] DEBUG com.android.calendar.alerts.b - Trigger Calendar Notification with ID:200020045
2018-12-10 13:14:26,811 [main] TRACE de.virtual.solution.spim.core.lock.e - Activity destroyed: de.virtual.solution.spim.core.ui.MainActivity
2018-12-10 13:14:27,178 [main] INFO de.virtual.solution.spim.core.lock.b - SecureEmail has been unblocked by the administrator.
2018-12-10 13:14:27,713 [AsyncTask #2] INFO d.v.greenfield.baseapp.network.d - Setting TLS to relaxed mode
2018-12-10 13:14:27,733 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:27,734 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:27,740 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:27,741 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:27,771 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:27,797 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:27,798 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:27,802 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:27,803 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:27,839 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:28,571 [pool-8-thread-1] DEBUG d.v.greenfield.baseapp.network.j - Found certificate to check: /C=DE/ST=Sachsen/L=Dresden/O=Helmholtz-Zentrum Dresden - Rossendorf e. V. (HZDR)/OU=FKTI/CN=cg.hzdr.de
2018-12-10 13:14:28,574 [pool-8-thread-1] DEBUG d.v.greenfield.baseapp.network.j - Not importing certificate sent by TLS peer, not intermediate: /C=DE/O=Forschungszentrum Dresden-Rossendorf e.V./OU=Informationstechnologie/CN=FZD-CA - G02/emailAddress=ra@fzd.de
2018-12-10 13:14:28,576 [pool-8-thread-1] DEBUG d.v.greenfield.baseapp.network.j - Not importing certificate sent by TLS peer, not intermediate: /C=DE/O=DFN-Verein/OU=DFN-PKI/CN=DFN-Verein PCA Global - G01
2018-12-10 13:14:28,581 [pool-8-thread-1] DEBUG d.v.greenfield.baseapp.network.j - Not importing certificate sent by TLS peer, not intermediate: /C=DE/O=Deutsche Telekom AG/OU=T-TeleSec Trust Center/CN=Deutsche Telekom Root CA 2
2018-12-10 13:14:28,846 [pool-8-thread-1] DEBUG d.v.greenfield.baseapp.network.j - Certificate /C=DE/ST=Sachsen/L=Dresden/O=Helmholtz-Zentrum Dresden - Rossendorf e. V. (HZDR)/OU=FKTI/CN=cg.hzdr.de is trusted
2018-12-10 13:14:29,064 [pool-8-thread-1] INFO de.virtual.solution.spim.firebase.a - Manual detection of server URL failed, attempting auto-discover: The request failed. The request failed. The remote server returned an error: (404)Not Found
2018-12-10 13:14:29,089 [main] TRACE de.virtual.solution.spim.core.lock.b - MDM LOCK MECHANISM: ACTIVITY RESUMED de.virtual.solution.spim.core.ui.WorkspaceActivity
2018-12-10 13:14:29,157 [main] DEBUG d.v.s.spim.core.controller.a.a - Checking the license X days cycle...
2018-12-10 13:14:29,158 [main] DEBUG d.v.s.spim.core.controller.a.a - Checking if the license is expired...
2018-12-10 13:14:29,259 [main] TRACE d.v.spim.securityinterface.impl.q - Reading key from storage
2018-12-10 13:14:29,260 [main] TRACE d.v.spim.securityinterface.impl.q - Transferring key into byte[]
2018-12-10 13:14:29,394 [com.android.emailcommon.provider.Mailbox:__eas6658677930389[22880629580672]] INFO com.android.exchange.EasSyncService - Start sync for Type: 68, Mailbox: __eas6658677930389
2018-12-10 13:14:29,850 [main] TRACE de.virtual.solution.spim.core.lock.b - MDM LOCK MECHANISM: ACTIVITY RESUMED com.android.email.activity.EmailActivity
2018-12-10 13:14:29,867 [main] TRACE d.v.spim.securityinterface.impl.q - Reading key from storage
2018-12-10 13:14:29,868 [main] TRACE d.v.spim.securityinterface.impl.q - Transferring key into byte[]
2018-12-10 13:14:29,928 [main] INFO de.virtual.solution.spim.core.lock.b - SecureEmail has been unblocked by the administrator.
2018-12-10 13:14:30,121 [Thread-26] TRACE de.virtual.solution.spim.c.b - Registering Mailbox with ID <8> and type <0x0>
2018-12-10 13:14:30,257 [com.android.emailcommon.provider.Mailbox:0:1322470[22881474360248]] INFO com.android.exchange.EasSyncService - Start sync for Type: 0, Mailbox: 0:1322470
2018-12-10 13:14:30,270 [com.android.emailcommon.provider.Mailbox:0:1322470[22881474360248]] INFO com.android.exchange.EasSyncService - (1858/0/Inbox) Enter sync loop with variables: mStop -> false, moreAvailable -> true, hasPendingRequests -> false
2018-12-10 13:14:30,271 [com.android.emailcommon.provider.Mailbox:0:1322470[22881474360248]] INFO com.android.exchange.EasSyncService - (1858/0/Inbox) Send sync for Email with syncKey {359673176}15137
2018-12-10 13:14:30,315 [com.android.emailcommon.provider.Mailbox:0:1322470[22881474360248]] INFO com.android.exchange.EasSyncService - (1858/0/Inbox) Execute HTTP call to the server. Timeout: 30000
2018-12-10 13:14:30,438 [AsyncTask #1] INFO d.v.greenfield.baseapp.network.d - Setting TLS to relaxed mode
2018-12-10 13:14:30,473 [AsyncTask #1] INFO d.v.greenfield.baseapp.network.d - Setting TLS to relaxed mode
2018-12-10 13:14:30,501 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:30,502 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:30,505 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:30,508 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:30,531 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:30,562 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:30,563 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:30,566 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:30,566 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:30,584 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:30,587 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:30,587 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:30,590 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:30,590 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:30,608 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:30,624 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:30,624 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:30,629 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:30,629 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:30,647 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:31,210 [com.android.emailcommon.provider.Mailbox:0:1322470[22881474360248]] INFO com.android.exchange.EasSyncService - (1858/0/Inbox) HTTP call done returned with 200
2018-12-10 13:14:31,218 [com.android.emailcommon.provider.Mailbox:0:1322470[22881474360248]] INFO com.android.exchange.EasSyncService - (1858/0/Inbox) Start parsing response from the server
2018-12-10 13:14:31,261 [com.android.emailcommon.provider.Mailbox:0:1322470[22881474360248]] INFO com.android.exchange.EasSyncService - (1858/0/Inbox) Parsing is done, nothing more available
2018-12-10 13:14:31,286 [com.android.emailcommon.provider.Mailbox:0:1322470[22881474360248]] INFO com.android.exchange.EasSyncService - (1858/0/Inbox) Sync is done, return code 0
2018-12-10 13:14:31,681 [main] WARN de.virtual.solution.spim.core.lock.e - Unexpected activity count: 3
2018-12-10 13:14:31,689 [main] TRACE de.virtual.solution.spim.core.lock.b - MDM LOCK MECHANISM: ACTIVITY RESUMED de.virtual.solution.spim.core.ui.WorkspaceActivity
2018-12-10 13:14:31,749 [main] DEBUG d.v.s.spim.core.controller.a.a - Checking the license X days cycle...
2018-12-10 13:14:31,750 [main] DEBUG d.v.s.spim.core.controller.a.a - Checking if the license is expired...
2018-12-10 13:14:31,765 [main] TRACE de.virtual.solution.spim.core.lock.e - Activity destroyed: com.android.email.activity.Welcome
2018-12-10 13:14:31,768 [main] TRACE de.virtual.solution.spim.core.lock.e - Activity destroyed: de.virtual.solution.spim.core.ui.WorkspaceActivity
2018-12-10 13:14:32,146 [main] INFO de.virtual.solution.spim.core.lock.b - SecureEmail has been unblocked by the administrator.
2018-12-10 13:14:32,570 [AsyncTask #2] INFO d.v.greenfield.baseapp.network.d - Setting TLS to relaxed mode
2018-12-10 13:14:32,579 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:32,579 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:32,583 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:32,584 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:32,606 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:32,622 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:32,622 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:32,626 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:32,626 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:32,642 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:32,710 [main] TRACE de.virtual.solution.spim.core.lock.b - MDM LOCK MECHANISM: ACTIVITY RESUMED de.virtual.solution.spim.core.ui.WorkspaceActivity
2018-12-10 13:14:32,766 [main] DEBUG d.v.s.spim.core.controller.a.a - Checking the license X days cycle...
2018-12-10 13:14:32,768 [main] DEBUG d.v.s.spim.core.controller.a.a - Checking if the license is expired...
2018-12-10 13:14:32,775 [main] TRACE de.virtual.solution.spim.core.lock.e - Activity destroyed: com.android.email.activity.EmailActivity
2018-12-10 13:14:32,942 [main] INFO d.v.solution.spim.common.utils.c - running release build
2018-12-10 13:14:32,978 [main] TRACE de.virtual.solution.spim.core.lock.b - MDM LOCK MECHANISM: ACTIVITY RESUMED de.virtual.solution.spim.settings.SettingsActivity
2018-12-10 13:14:33,290 [main] INFO de.virtual.solution.spim.core.lock.b - SecureEmail has been unblocked by the administrator.
2018-12-10 13:14:33,380 [main] TRACE de.virtual.solution.spim.core.lock.e - Activity destroyed: de.virtual.solution.spim.core.ui.WorkspaceActivity
2018-12-10 13:14:33,766 [AsyncTask #1] INFO d.v.greenfield.baseapp.network.d - Setting TLS to relaxed mode
2018-12-10 13:14:33,774 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:33,775 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:33,779 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:33,779 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:33,803 [AsyncTask #2] INFO d.v.greenfield.baseapp.network.d - Setting TLS to relaxed mode
2018-12-10 13:14:33,808 [pool-8-thread-1] ERROR de.virtual.solution.spim.firebase.a - Unable to subscribe to EWS push notifications
The Autodiscover service couldn't be located.
2018-12-10 13:14:33,813 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:33,832 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:33,832 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:33,835 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:33,835 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:33,852 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:33,856 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:33,856 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:33,859 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:33,859 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:33,881 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:33,894 [main] INFO de.virtual.solution.spim.core.k - mailer module: updating root ca list settings
2018-12-10 13:14:33,894 [main] INFO de.virtual.solution.spim.core.k - setting up MDM S/MIME certificate
2018-12-10 13:14:33,897 [pool-7-thread-1] DEBUG d.v.s.s.c.RootCaListSettingUpdater - mailer module: root CA list settings update result: NO_NEED_TO_UPDATE
2018-12-10 13:14:33,898 [pool-7-thread-1] DEBUG de.virtual.solution.spim.core.k - NO_NEED_TO_UPDATE
2018-12-10 13:14:33,923 [main] DEBUG d.v.s.s.c.MDMSMIMECertificateSettingsManager - mailer module: certificate settings update result : UNABLE_TO_SETUP UNABLE_TO_SETUP
2018-12-10 13:14:35,816 [main] TRACE de.virtual.solution.spim.core.lock.b - MDM LOCK MECHANISM: ACTIVITY RESUMED de.virtual.solution.spim.settings.SettingsActivity
Best regards,
R. Gorek
This thread was automatically locked due to age.
