How can I remove andr/xgen-vc? I did'nt find this malware in internet, exept in an Sophos help file. Several other antimalware does'nt find it at all. Is it a fake?
Thanks for kindly help
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How can I remove andr/xgen-vc? I did'nt find this malware in internet, exept in an Sophos help file. Several other antimalware does'nt find it at all. Is it a fake?
Thanks for kindly help
Hi Joachim Hoster & Tim Krieger,
Anr/Xgen-vc is Sophos nomenclature for android based malwares, you may not find any reference with other AV vendors(As they might follow thier own naming methods) or othr sources.
May I know if you are using Central or On-premise version of Sophos Mobile control?
Tim Krieger- Thanks for the addtional information on this. Will it be possible to provide the log for the detection? (Navigate to Sophos Mobiel security > Menu > log >Check for Security assessment entry)
Regards,
Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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I have the same problem since yesterday, when I started some updates manually. It keeps popping up with every automatic scan. But as Tim observed this is the system update which I cannot delete and Sophos doesn't let me.
In what is called in German "Protokoll" (I suppose this is what you mean by Menu > log ) it says it didn't find any threat or PUAs today.
I also installed another security app that didn't detect this"threat". So Sophos better update their database and help us!!!
Funny: is this only a problem in the German version of the app ???
I have the same problem since yesterday, when I started some updates manually. It keeps popping up with every automatic scan. But as Tim observed this is the system update which I cannot delete and Sophos doesn't let me.
In what is called in German "Protokoll" (I suppose this is what you mean by Menu > log ) it says it didn't find any threat or PUAs today.
I also installed another security app that didn't detect this"threat". So Sophos better update their database and help us!!!
Funny: is this only a problem in the German version of the app ???