is it possible to increase the time out of tasks? trying to push policies, turn on managed lost mode need daily checks to ensure it has not time out.
many thanks
This thread was automatically locked due to age.
is it possible to increase the time out of tasks? trying to push policies, turn on managed lost mode need daily checks to ensure it has not time out.
many thanks
Hi Andrew,
Unfortunately, we do not encourage or support modifying the task timeout. ^hs
Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Hi Andrew,
Unfortunately, we do not encourage or support modifying the task timeout. ^hs
Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
that's perfectly understandable however we manage about 3000 devices in SMC and as we are now we are pushing out a very important update that MUST hit all devices, would you know the timeout limit? it would save me going into the system multiple times per day to check the state of devices.
i have searched for this but unable to find it in dpocumentation.
kind regards
Andy
Hi Andrew
Timeout value depends on the task and its state. Please refer to the article Sophos Mobile Control 6.0 - Information about task timeouts and retries. Let me know if this helps resolve your query.
Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.