Hi all,
Have an issue crop up with deployment of Sophos via Datto RMM Monitor. This error occurred when running the Sophos RMM monitor, but so far installations have worked fine when running the Component as a Quick Job.
Main error appears to be at the bottom:
2022-07-18T20:52:44.7294924Z ERROR : Exception: Products string contains illegal characters
but as mentioned, works fine when run as a Quick Job.
2022-07-18T20:52:44.6967300Z INFO : Running C:\\windows\\TEMP\\SophosSetup-1423152465\\Setup.exe
2022-07-18T20:52:44.6972303Z INFO : Stage 1 command-line options:
2022-07-18T20:52:44.6972303Z INFO : ---
2022-07-18T20:52:44.6972303Z INFO : Quiet mode on: 1
2022-07-18T20:52:44.6972303Z INFO : Automatic Proxy detection disabled: 0
2022-07-18T20:52:44.6977281Z INFO : No feedback mode on: 0
2022-07-18T20:52:44.6977281Z INFO : Dump feedback enabled: 0
2022-07-18T20:52:44.6977281Z INFO : Bypass competitor removal: 0
2022-07-18T20:52:44.6982312Z INFO : Using CRT catalog file path: --
2022-07-18T20:52:44.6982312Z INFO : Only register endpoint with Central: 0
2022-07-18T20:52:44.6982312Z INFO : Log messages between endpoint and Central: 0
2022-07-18T20:52:44.6982312Z INFO : Log command-line passed to executables: 0
2022-07-18T20:52:44.6982312Z INFO : Using custom server that hosts the installer stage2 filename: --
2022-07-18T20:52:44.6982312Z INFO : Using cloud group: --
2022-07-18T20:52:44.6982312Z INFO : Overriding computer name: --
2022-07-18T20:52:44.6982312Z INFO : Overriding computer description: --
2022-07-18T20:52:44.6982312Z INFO : Overriding domain name: --
2022-07-18T20:52:44.6982312Z INFO : Language will be set to: --
2022-07-18T20:52:44.6982312Z INFO : Using message relays: --
2022-07-18T20:52:44.6982312Z INFO : Proxy address: --
2022-07-18T20:52:44.6982312Z INFO : Proxy user name: --
2022-07-18T20:52:44.6982312Z INFO : Using custom customer token: --
2022-07-18T20:52:44.6982312Z INFO : Using specified products: Intercept X Advanced
2022-07-18T20:52:44.6982312Z INFO : Using certificates from the program data folder: 0
2022-07-18T20:52:44.6982312Z INFO : Setting non-persistent image: 0
2022-07-18T20:52:44.6982312Z INFO : Setting gold image: 0
2022-07-18T20:52:44.6982312Z INFO : MCS registration timeout for golden image: --
2022-07-18T20:52:44.6982312Z INFO : Using custom customer ID: --
2022-07-18T20:52:44.6982312Z INFO : Using specified user ID: --
2022-07-18T20:52:44.6982312Z INFO : Using local install source: --
2022-07-18T20:52:44.6982312Z INFO : Invoked as part of SEC migration: 0
2022-07-18T20:52:44.6982312Z INFO : ---
2022-07-18T20:52:44.6982312Z INFO : Detected architecture: 2
2022-07-18T20:52:44.6982312Z INFO : Using x86 program files for stage 2
2022-07-18T20:52:44.6982312Z INFO : Target path: C:\\Program Files (x86)\\Sophos\\CloudInstaller
2022-07-18T20:52:44.7294924Z ERROR : Exception: Products string contains illegal characters
