Authentication failed. Please check your credentials and try again.

Hi Sophos Team,

I keep getting the following error, even after resetting my password and verifying the code on different day this week as well as different occasions.

Error Message: Authentication failed. Please check your credentials and try again.

 

Once, I change the password, it takes me in to my Sophos ID page. Please see the image below:

Please assist to get logged into the portal. 

Thanks,

Iman



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[edited by: Gladys at 4:02 PM (GMT -8) on 4 Mar 2024]
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