Sophos Central Access

Hello Sophos Community,

I have a challenge accessing Sophos Central. After successful user ID and password login, I get stuck on the next verification level requiring Security Code as shown below:

Sophos doesn't sent the code.
Where do I get the code? What button do I press to resend the code? What can do to get the code? How do I proceed?

Thank you.

Added TAGs
[edited by: Gladys at 5:34 PM (GMT -7) on 28 Sep 2023]