Dear Team,
Kindly share the best practices to remove Sophos encryption before expired.
Added Tags
[edited by: Gladys at 3:11 PM (GMT -7) on 22 Aug 2023]
Dear Team,
Kindly share the best practices to remove Sophos encryption before expired.
Thank you for reaching the community forum.
You can remove features on Sophos Central by following this Documentation. https://doc.sophos.com/central/Customer/help/en-us/PeopleAndDevices/Devices/Computers/index.html#delete-computers
This described how to assign and Unassigned Software on devices.
Hi Anishkumar C ,
In addition to what Glenn mentioned, we also suggest to first apply a policy that is set to turn off encryption on the Windows devices. Otherwise, the encryption will resume right away, basically after you try to decrypt the device.
Once the policy is changed, then you can follow these steps to navigate through the device to remove the encryption:
1. Sign in to your Windows device with an administrator account (you may have to sign out and back in to switch accounts).
2. In the search box on the taskbar, type Manage Bitlocker and then select it from the list of results. Or you can select the Start button, and then under Windows System, select Control Panel. In Control Panel, select System and Security, and then under Bitlocker Drive Encryption, select Manage Bitlocker.
3. If Bitlocker is turned on, select Turn off Bitlocker.
After that, you can proceed and uninstall the components that are no longer needed.
Hi Anishkumar C ,
In addition to what Glenn mentioned, we also suggest to first apply a policy that is set to turn off encryption on the Windows devices. Otherwise, the encryption will resume right away, basically after you try to decrypt the device.
Once the policy is changed, then you can follow these steps to navigate through the device to remove the encryption:
1. Sign in to your Windows device with an administrator account (you may have to sign out and back in to switch accounts).
2. In the search box on the taskbar, type Manage Bitlocker and then select it from the list of results. Or you can select the Start button, and then under Windows System, select Control Panel. In Control Panel, select System and Security, and then under Bitlocker Drive Encryption, select Manage Bitlocker.
3. If Bitlocker is turned on, select Turn off Bitlocker.
After that, you can proceed and uninstall the components that are no longer needed.
