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Haven't Been Able to Log Into Sophos Central with Brave Browser for Weeks

Josh Barrie

I'll start off by saying that it works using an InPrivate window in Brave and all other browsers, but not a normal Brave browser window. I haven't been able to log into anything Sophos related for several weeks now using a normal Brave Browser tab on Windows. It just redirects to a "">login.sophos.com/.../authorize with the token/long URL with a blank page. Shields are always down and everything allowed for all things Sophos. I've cleared all cache/data and even tried launching Brave with the command line launch switch "--app-mode-oauth-token" as well to refresh the OAuth2 tokens, etc. It has always worked fine before, but not anymore. It is annoying having to have a separate window or browser open JUST for Sophos stuff. Any ideas?



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[edited by: Gladys at 2:16 PM (GMT -7) on 27 Jul 2023]
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  • 0

    Thank you for reaching the community forum.

    With regards to the supported web browser of our Sophos Central. Only the below browsers are recommended and supported. Sometimes it’ll work with another browser outside this recommended list of browsers, like Edge. Still, suppose any issue is encountered accessing the platform outside the recommended browsers list. Sophos does not support it in that case and will only suggest any of those recommended lists to avoid any issues. 

    • Google Chrome.
    • Microsoft Edge.
    • Mozilla Firefox.
    • Apple Safari (Mac only).

    You may refer to this documentation for more information. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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  • 0

    Thank you for reaching the community forum.

    With regards to the supported web browser of our Sophos Central. Only the below browsers are recommended and supported. Sometimes it’ll work with another browser outside this recommended list of browsers, like Edge. Still, suppose any issue is encountered accessing the platform outside the recommended browsers list. Sophos does not support it in that case and will only suggest any of those recommended lists to avoid any issues. 

    • Google Chrome.
    • Microsoft Edge.
    • Mozilla Firefox.
    • Apple Safari (Mac only).

    You may refer to this documentation for more information. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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  • +1 in reply to GlennSen

    It has always worked with Brave fine until recently. And Edge and Brave are both based on Chromium, so there really shouldn't be a big issue. But I DO have an update: I decided to disable the Dark Reader add-on for the page, and lo and behold, the login page loaded fine! I then re-enabled it, but tried different generation modes, and it works fine under all modes except "Dynamic". It seems "Dynamic" (the default Mode) just puts one big black screen over the login, so I left it at "Filter+" (also selected ONLY for the login.sophos.com site):

    Dark Reader Settings

Unfiltered HTML