Sophos Intercept X in Citrix VDI

We have performance issue with Citrix Intercept installed on VDI Citrix desktops.

When the users open files (office, pdf, etc...) I see Sophos file scanner that use 60 and more cpu every time (I know that Sophos have to do the scan of the file...).

How can I adjust policies to reduce this cpu utilization?

The profiles using redirected folders and citrix profiles management...

Do you excluded network path where redirected folders are located?

Every vdi have 2 vcpu assigned.


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[edited by: Gladys at 10:01 AM (GMT -8) on 3 Feb 2023]
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