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I want to allow an application which are detected with Sophos central, but in the event details tab is not showing allow applications option. even though when I allow the detected path from global settings allow applications then the application is not removed from my pc but agent not allow to installed the application.
Thank you for reaching the community forum.
Have you by any chance added all necessary components of this application to the exclusion list, not just the path where the application resides?
Hi ab awal ,
This detection type could be because of some specific operations observed during the application installation. You may try to apply the guidance in the following article and see if it helps:
