HI all,
Is it possible to perform "bulk backup" of all recovery keys from Sophos Central? or
Is there any option to retrieve it using API so we can create a script and retrieve keys one by one?
We had a situation that laptop was protected and encrypted by Sophos. We have disposed it and delete it from Sophos Central. However, after few months user came and asked to restore data from the hard drive bur we were not able to retrieve Recovery Kay anymore. To avoid this situation, we would like to create a backup of recovery keys or to keep history of recovery keys for a while even for devices that have been deleted in Sophos Central.
Kind regards,
Nikola
Hello Nikola,Thank you for reaching us,Unfortunately, this feature isn’t yet possible for both central and API. You may raise a feature request for this feature by following the steps on this community post.What we have is a single retrieval process where you need to get the recovery key of every endpoint with device encryption.
https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/GlobalSettings/RetrieveRecoveryKey/index.html#retrieve_recovery_key_macs https://support.sophos.com/support/s/article/KB-000038500?language=en_US https://docs.sophos.com/central/SelfService/help/en-us/central/Selfservice/tasks/SSPDeviceEncryptionRecoverPassword.html