Airplane wifi captive portal issue on MacOS Ventura

Hi Support,

We have been aware of the Captive portal issue for a couple months now, and we were hoping that MacOS Ventura would have fixed this issue. However, it seems like this is still a problem with multiple users we have running MacOS 13.0.1 (the latest version). Can we confirm that this is still a problem on the current versions of MacOS? And if so, is there a way to bypass the ssl inspection for these captive portals on the Sophos policy side?

Thanks,

Sam

Edited TAGs
[edited by: Gladys at 7:38 AM (GMT -8) on 1 Dec 2022]

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Gladys over 1 year ago +1

Hi Sam Rothschild , Thank you for reaching out to the Community Forum. The article below might help. Our Development team did some testing with macOS Ventura version 13 and the issue has not occurred…

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0 Gladys over 1 year ago

Hi Sam Rothschild ,

Thank you for reaching out to the Community Forum. The article below might help. Our Development team did some testing with macOS Ventura version 13 and the issue has not occurred, but there's still a chance that the issue may still occur.

Only Apple can completely correct this problem, but an update in the endpoint version 10.4.0 was released to work around the issue when encountered. More details can be found in the same article under "Current status".

https://support.sophos.com/support/s/article/KB-000044202?language=en_US

Let me know if this helps. Thank you.

Gladys Reyes

Global Community Support Engineer
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0 Gladys over 1 year ago

Hi Sam Rothschild ,

Thank you for reaching out to the Community Forum. The article below might help. Our Development team did some testing with macOS Ventura version 13 and the issue has not occurred, but there's still a chance that the issue may still occur.

Only Apple can completely correct this problem, but an update in the endpoint version 10.4.0 was released to work around the issue when encountered. More details can be found in the same article under "Current status".

https://support.sophos.com/support/s/article/KB-000044202?language=en_US

Let me know if this helps. Thank you.

Gladys Reyes

Global Community Support Engineer
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
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