AD Users on RDS-Servers don't appear in Central?

Hi Michael Bross,

Thank you for reaching out to our Community. Can you confirm if the option to log web control events is turned on? You'll find this by going to Policies > (Open the Policy) > Settings.

Regarding the inactive users, is the Active Directory Synchronization set-up in Sophos Central?

I look forward to your reply. Thank you.

Hi Michael Bross,

Thank you for reaching out to our Community. Can you confirm if the option to log web control events is turned on? You'll find this by going to Policies > (Open the Policy) > Settings.

Regarding the inactive users, is the Active Directory Synchronization set-up in Sophos Central?

I look forward to your reply. Thank you.

Hi Gladys,

yes I can verify that Log web control events is turned on.

No - we don't sync the Active Directory Users.

Thanks for your support,

Michael Bross

Hi Michael Bross,

In this case, we would need to verify the communication between the Endpoints and the Central servers. I have reached out to you via Private Message to confirm a few more details regarding this.

Thank you.