Hello,
in our customer overview, the expiration dates of the licenses are not displayed correctly under license details for several customers.
Start date: 23.06.2022 End date: 22.06.2022. This license, for example, has already been extended to 2023.
So unfortunately we do not know when which license expires.
Sophos support is not able to help.
I was able to locate the following KBA which details this issue a bit further. - https://support.sophos.com/support/s/article/KB-000044126?language=en_US
An update is planned for July the 6th which will…
Hi Chriz,
Thanks for reaching out to the Sophos Community Forum.
I have reached out to you via PM to inquire further into this issue.
We have been working with Sophos GES group on this. Expecting a possible fix in the next Central update. We have also seen Partner licenses not showing.
Rich Wenger,
Casair, Inc.
An update is planned for July the 6th which will address this issue.