Inactivity time

Hi Marco,

Are you using VPN? how often are you getting logged-out in sophos central?

As the default is 3 hours of inactivity until the current session expires/force logout

support.sophos.com/.../KB-000038096

Regards,

Fernan Tutor

Hi,

with and without VPN same problem.

Thanks

Hi,

You can't alter the timeout. 

Also, this isn't the best way to achieve this goal. 

I would suggest you look into our API system: https://developer.sophos.com/

From that you could create system polling that will give you a consistent status of your account without running into the timeout of the UI. 

Then, when you get an alert, you could log in and see what is happening.

Also, this isn't the best way to achieve this goal. 

I would suggest you look into our API system: https://developer.sophos.com/

From that you could create system polling that will give you a consistent status of your account without running into the timeout of the UI. 

Then, when you get an alert, you could log in and see what is happening.