Inactivity time

Hi Marco,

Are you using VPN? how often are you getting logged-out in sophos central?

As the default is 3 hours of inactivity until the current session expires/force logout

support.sophos.com/.../KB-000038096

Regards,

Fernan Tutor

Hi Marco,

Are you using VPN? how often are you getting logged-out in sophos central?

As the default is 3 hours of inactivity until the current session expires/force logout

support.sophos.com/.../KB-000038096

Regards,

Fernan Tutor

Hi,

with and without VPN same problem.

Thanks

Hi,

You can't alter the timeout. 

Also, this isn't the best way to achieve this goal. 

I would suggest you look into our API system: https://developer.sophos.com/

From that you could create system polling that will give you a consistent status of your account without running into the timeout of the UI. 

Then, when you get an alert, you could log in and see what is happening.