Although the status page shows no issues at the moment we are not able to login to Sophos Central or Sophos Central Partner Dashboard.
Anyone else having issues?
Although the status page shows no issues at the moment we are not able to login to Sophos Central or Sophos Central Partner Dashboard.
Anyone else having issues?
Update: only my Central Partner Dashboard is affected. After entering the MFA credentials I am redirected to a login window again. After entering my credentials (no MFA requested) I end up on the above situation. Partner Portal and community (no MFA needed) works.
Login directly with an enduser administrator login works.
Regards,
Kevin
Sophos CE/CA (XG, UTM, Central Endpoint)
Gold Partner
Update: only my Central Partner Dashboard is affected. After entering the MFA credentials I am redirected to a login window again. After entering my credentials (no MFA requested) I end up on the above situation. Partner Portal and community (no MFA needed) works.
Login directly with an enduser administrator login works.
Regards,
Kevin
Sophos CE/CA (XG, UTM, Central Endpoint)
Gold Partner
Hi kerobra,
Please use https://central.sophos.com/manage/partner to login to the Sophos Central Partner Dashboard.
Alternatively if you use https://id.sophos.com for logging on then do not select "Central Partner Dashboard" from the list of Apps but select the "Sophos Partner Portal". Once in the Partner Portal select "Manage Sophos Central" from the top menu.
Marcel
Thanks, that worked.
Regards,
Kevin
Sophos CE/CA (XG, UTM, Central Endpoint)
Gold Partner
Hi kerobra,
Apologies for the inconvenience. To follow up on this, it is related to: