How is that the computers in the Unmanaged devices list are also in the Computers list and have Sophos installed on them and have been recently updated?
Is it just that the report needs refreshing?
Thanks
James.
How is that the computers in the Unmanaged devices list are also in the Computers list and have Sophos installed on them and have been recently updated?
Is it just that the report needs refreshing?
Thanks
James.
Hello James,
this isn't really a question about Product Documentation, is it?
Which product are you referring to? Central, SESC, or some other? And not sure what you mean by report, could you provide a screenshot?
Christian
Hello Christian,
I was referring to Sophos Central, there is a report under Devices that list unmanaged devices. This lists devices that have Sophos installed on them. We use AD Sync so may be an issue there.
best wishes
James
Hello Christian,
I was referring to Sophos Central, there is a report under Devices that list unmanaged devices. This lists devices that have Sophos installed on them. We use AD Sync so may be an issue there.
best wishes
James
Hello James,
I'm not familiar with Central but I think that this report is more or less real-time, i.e. in the worst case it does not reflect changes since you've opened it.
So they have indeed the Central Agent on them? How was it installed?
Christian
The Sophos client software, is pre installed on a wds image.
James.
Hello James,
guess the gold image article also applies to WDS images. How did you prepare the image? If you've followed the necessary steps but AD sync doesn't behave as expected then further troubleshooting is beyond my meagre knowledge.and you'd have to be patient until some expert replies.
Christian