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API Token Expires, but we don't have or use one?

Max Cobos

As the title describes, got an alert stating our API token Migration Token will expire in 30 days, this was used a while ago when migrating from on premise Sophos to Sophos Central and was removed, but we've still got the alert for it.

Can this alert just be acknowledged? If I go into Global Settings and select API Token Management nothing is there to even renew, but we wouldn't need to anyway.

I am Super Admin so have the rights to see the tokens etc. Just not sure why this alert is still coming up?

Any ideas?

Thanks, Max.

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    Hi Max,

    Thanks for reaching out. 

    Do you know if both the "API Token Management" and the "API Credentials Management" menus in Sophos Central do not list your previously used Sophos Central Migration token? 

    In either case, it is safe to acknowledge the alert. I will find out if there are any known issues regarding the alerts for API Tokens. I am aware of some changes that occurred recently to our API Infrastructure which resulted in some issues with AD Sync. I believe this may be related though I will need to confirm with the team first. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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  • 0

    Hi Max,

    Thanks for reaching out. 

    Do you know if both the "API Token Management" and the "API Credentials Management" menus in Sophos Central do not list your previously used Sophos Central Migration token? 

    In either case, it is safe to acknowledge the alert. I will find out if there are any known issues regarding the alerts for API Tokens. I am aware of some changes that occurred recently to our API Infrastructure which resulted in some issues with AD Sync. I believe this may be related though I will need to confirm with the team first. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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