API Token Expires, but we don't have or use one?

As the title describes, got an alert stating our API token Migration Token will expire in 30 days, this was used a while ago when migrating from on premise Sophos to Sophos Central and was removed, but we've still got the alert for it.

Can this alert just be acknowledged? If I go into Global Settings and select API Token Management nothing is there to even renew, but we wouldn't need to anyway.

I am Super Admin so have the rights to see the tokens etc. Just not sure why this alert is still coming up?

Any ideas?

Thanks, Max.

0 Qoosh over 2 years ago

Hi Max,

Thanks for reaching out.

Do you know if both the "API Token Management" and the "API Credentials Management" menus in Sophos Central do not list your previously used Sophos Central Migration token?

In either case, it is safe to acknowledge the alert. I will find out if there are any known issues regarding the alerts for API Tokens. I am aware of some changes that occurred recently to our API Infrastructure which resulted in some issues with AD Sync. I believe this may be related though I will need to confirm with the team first.

Kushal Lakhan

Team Lead, Global Community Support
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0 Qoosh over 2 years ago in reply to Qoosh

It doesn't look like there are any known issues with the expiry alerts at this time. If you would like to take a closer look into this, I'd suggest opening a support case.

I have reached out to you via PM to gather additional information if you wish to go this route.

Kushal Lakhan

Team Lead, Global Community Support
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