Email alerts from the email domain mtr.sophos.com to Gmail end up in spam.
SPF - Pass
DKIM - Fail
DMARC - Fail
I have pointed this out to mtr-ops but got no reply.
Email alerts from the email domain mtr.sophos.com to Gmail end up in spam.
SPF - Pass
DKIM - Fail
DMARC - Fail
I have pointed this out to mtr-ops but got no reply.
Hello David,
Thank you for bringing this to our attention. I have inquired with our team and this is actively being looked into. Apologies for any inconvenience caused.
Can you verify if a Sophos Email Appliance or Sophos Central Email is being used on your environment at this time?
I will update this thread accordingly as more information becomes available.
Hi Kushal,
The emails in question are general advisories like:
[ Security Advisory ] - Update - CVE-2021-44228 Apache Log4j 2 RCE – log4shell
from do-not-reply@mtr.sophos.com via us-west-2.amazonses.com
to a Google Workspace address registered with MTR. There is no interaction with Sophos email products.
David
Thank you for sharing this feedback.
I had a chance to check on the internal investigation and the root cause has been found and is currently being worked on. I will follow up on this thread once the fix has been implemented.
Thank you for sharing this feedback.
I had a chance to check on the internal investigation and the root cause has been found and is currently being worked on. I will follow up on this thread once the fix has been implemented.