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[SOLVED]Activation Failed - Fixed as of May 13th - Please provide feedback

Barb@Sophos

UPDATE: THIS ISSUE HAS BEEN SOLVED - PLEASE RE TRY ACTIVATING SANDBOXIE NORMALLY.
LET US KNOW IF YOU ENCOUNTER ANY NEW ISSUES WITH ACTIVATIONS.


All,

If you are experiencing issues activating Sandboxie, please be sure of the following:

1 - You are using Sandboxie 5.30
2- TLS 1.1/2 is not turned off (click on start type inetcpl.cpl --> Go to the Advanced tab and ensure Use TLS is checked) 

If the problems persist, please provide the following information in this thread:

1- Sandboxie version

2 - Screenshot of the error message

3 - Screenshot of TLS settings as covered above

4 - Windows update status (is it up to date, if so what version? )

Also, please let us know if the Offline Activation works for you:

Offline activation  --> please use this link, as the one in the offline activations steps will fail
Offline activation steps

Thank you!

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  • 0

    Barb, this is not meant for you your great. Please pass this on to who's as fault for this licensing issue.

    Is this Happy Mother's Day from Sophos?

    I have customers calling about their Sandboxie not working and they don't know how to shut it off.  I've checked the offline license renewal and it doesn't work either for multiple licenses.  This looks from the outside like incompetence in programming or a slimy money grab, while people to not be able to browse for Mother's day.  From a customer service perspective the company needs to fix or remediate the licensing issue quickly.  If not, setting up Chromebook OS in Virtualbox with Dropbox file link to the main Windows OS, wouldn't be that hard to do and it would be safer and free.  If stuff isn't working by Monday, I'll make the virtual Chromebook for my customers.  If anyone wants the instructions, let me know by posting and I'll make a video.

    I've been using and recommending Sandboxie for over 10 years.

    Regards, Mark Weiss

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  • 0

    Barb, this is not meant for you your great. Please pass this on to who's as fault for this licensing issue.

    Is this Happy Mother's Day from Sophos?

    I have customers calling about their Sandboxie not working and they don't know how to shut it off.  I've checked the offline license renewal and it doesn't work either for multiple licenses.  This looks from the outside like incompetence in programming or a slimy money grab, while people to not be able to browse for Mother's day.  From a customer service perspective the company needs to fix or remediate the licensing issue quickly.  If not, setting up Chromebook OS in Virtualbox with Dropbox file link to the main Windows OS, wouldn't be that hard to do and it would be safer and free.  If stuff isn't working by Monday, I'll make the virtual Chromebook for my customers.  If anyone wants the instructions, let me know by posting and I'll make a video.

    I've been using and recommending Sandboxie for over 10 years.

    Regards, Mark Weiss

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