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[SOLVED]Activation Failed - Fixed as of May 13th - Please provide feedback

Barb@Sophos

UPDATE: THIS ISSUE HAS BEEN SOLVED - PLEASE RE TRY ACTIVATING SANDBOXIE NORMALLY.
LET US KNOW IF YOU ENCOUNTER ANY NEW ISSUES WITH ACTIVATIONS.


All,

If you are experiencing issues activating Sandboxie, please be sure of the following:

1 - You are using Sandboxie 5.30
2- TLS 1.1/2 is not turned off (click on start type inetcpl.cpl --> Go to the Advanced tab and ensure Use TLS is checked) 

If the problems persist, please provide the following information in this thread:

1- Sandboxie version

2 - Screenshot of the error message

3 - Screenshot of TLS settings as covered above

4 - Windows update status (is it up to date, if so what version? )

Also, please let us know if the Offline Activation works for you:

Offline activation  --> please use this link, as the one in the offline activations steps will fail
Offline activation steps

Thank you!

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  • 0

    Latest Sandboxie version, 5.30

    Lifetime license.

    Offline activation does not work. It throws an error saying the data entered is invalid, which is wrong.

     

    I'm seriously disappointed in this state of affairs. People who depend on this software, and who are stupid enough to update, are now locked out of essential functionality. I've been happy with Sandboxie for a while, but this kind of mismanagement speaks volumes about the level of competence at the development team. When you require online activation, it should be your absolute top most priority making sure that it always works. If you're unable to do that, it's time to revert to old fashioned serial key activations. Pirates get the software anyway. You're only hurting your paying customers - whose goodwill you're rapidly eroding along with your reputation, including that of Sophos. I've already started looking for alternative ways of accomplishing what sandboxie does. Until then, unfortunately, I'll have to resort to "community fixes".

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  • 0

    Latest Sandboxie version, 5.30

    Lifetime license.

    Offline activation does not work. It throws an error saying the data entered is invalid, which is wrong.

     

    I'm seriously disappointed in this state of affairs. People who depend on this software, and who are stupid enough to update, are now locked out of essential functionality. I've been happy with Sandboxie for a while, but this kind of mismanagement speaks volumes about the level of competence at the development team. When you require online activation, it should be your absolute top most priority making sure that it always works. If you're unable to do that, it's time to revert to old fashioned serial key activations. Pirates get the software anyway. You're only hurting your paying customers - whose goodwill you're rapidly eroding along with your reputation, including that of Sophos. I've already started looking for alternative ways of accomplishing what sandboxie does. Until then, unfortunately, I'll have to resort to "community fixes".

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