Thread Info
  • State Verified Answer
  • +8 person also asked this people also asked this
  • Replies 61 replies
  • Answers 1 answer
  • Subscribers 33 subscribers
  • Views 113006 views
  • Users 0 members are here
Options
Suggested

[SOLVED]Activation Failed - Fixed as of May 13th - Please provide feedback

Barb@Sophos

UPDATE: THIS ISSUE HAS BEEN SOLVED - PLEASE RE TRY ACTIVATING SANDBOXIE NORMALLY.
LET US KNOW IF YOU ENCOUNTER ANY NEW ISSUES WITH ACTIVATIONS.


All,

If you are experiencing issues activating Sandboxie, please be sure of the following:

1 - You are using Sandboxie 5.30
2- TLS 1.1/2 is not turned off (click on start type inetcpl.cpl --> Go to the Advanced tab and ensure Use TLS is checked) 

If the problems persist, please provide the following information in this thread:

1- Sandboxie version

2 - Screenshot of the error message

3 - Screenshot of TLS settings as covered above

4 - Windows update status (is it up to date, if so what version? )

Also, please let us know if the Offline Activation works for you:

Offline activation  --> please use this link, as the one in the offline activations steps will fail
Offline activation steps

Thank you!

Parents
  • 0

    Sandboxie version 5.30 32-bit

    Error message:

    When I tried with offline activation, the error message was: Invalid data entered.

    TLS settings:

    Windows update status: up to date, Windows 7 Ultimate, 32-bit

    Please inform me if  there is anything else I need to do, or will the reactivation be automatically executed after you have made the necessary correction?

  • 0 in reply to Alex362

     I also can't activate. And since such a long time. Mister Developer, if you made this software dependent on online activation, don't you think you should provide better service than this???

     

    1- Sandboxie version: 5.30

    2 - Screenshot of the error message

    3 - Screenshot of TLS settings as covered above

    4 - Windows update status (is it up to date, if so what version? )

    Up to date. 

    Also, please let us know if the Offline Activation works for you:

    No, it failed, showing me this:

Reply
  • 0 in reply to Alex362

     I also can't activate. And since such a long time. Mister Developer, if you made this software dependent on online activation, don't you think you should provide better service than this???

     

    1- Sandboxie version: 5.30

    2 - Screenshot of the error message

    3 - Screenshot of TLS settings as covered above

    4 - Windows update status (is it up to date, if so what version? )

    Up to date. 

    Also, please let us know if the Offline Activation works for you:

    No, it failed, showing me this:

Children
No Data
Unfiltered HTML