DO NOT INSTALL 9.352-6 or 9.318-5

The fix for 9.318 is to Up2Date to 9.351.

Cheers - Bob

All my executive reports now show like this:

Anyone else run into this issue after updating to 9.352-6??

All my executive reports now show like this:

Anyone else run into this issue after updating to 9.352-6??

BlueRue said:

All my executive reports now show like this:

Anyone else run into this issue after updating to 9.352-6??

Same issue here.

I am not having that issue on 9.351-3 but as soon as I upgrade to 9.352-6 the reports don't show right.

Home User on SG-115 Appliance

BlueRue said:

I am not having that issue on 9.351-3 but as soon as I upgrade to 9.352-6 the reports don't show right.

Same for me. I think you saw "9.351-3" in my signature and thought I was referring to that version. I wasn't ;-)

I've already reverted back to 9.351-3. No more issues.

All I get is a little blue box.

More importantly when is Sophos going to release a fix for this?

I don't get the backend issue if I don't use flow display.


Ian

Yes, same here. The only problem I see (so far) is the charts in Executive Reports.

I got bit by this update as well and do not have the resources to do a rollback and apply my backup. Few things to note that this also broke are:

• httpproxy restarts about once an hour
• had to disable dual scan on e-mail due to failed to connect to AV Scanner
• error messages in /var/log/up2date.log
  • auisys[1988]: id="371J" severity="error" sys="system" sub="up2date" name="Fatal: Version conflict: required version: 9.8447 <=> current version: 9.8442" status="failed" action="install" package="savi"
  • auisys[12171]: id="371J" severity="error" sys="system" sub="up2date" name="Fatal: Version conflict: required version: 9.12934 <=> current version: 9.12907" status="failed" action="install" package="avira3"
  • auisys[6362]: id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: Errors during the package installation, installation failed (10)" status="failed" action="install" code="10" package="app"

I am a home licensed user and the forum is my only level of support. Do we have a status on when this can be fixed. Is there anything I can do to get my system stable. Really not looking forward to bringing down my home network this close to the holidays with all its activities.

-Ron

"Happy Wife, Happy Life", guess who aint happy about an unstable Internet.  :)

The bug was officially announced today in this blog post, however I don't remember that anyone else reported problems with e-mail protection module, only with Flow Monitor and graphs on Dashboard and in Executive reports.

blogs.sophos.com/.../

@vilic Thank you for the quick response. I also noticed that no one else has observed any other issues. I am hoping it is just not my dumb luck. Between this late update on UTM9 and all the issues with XG I am kind of stuck between a rock and a hard place with no place to go.

Here's hoping something comes out for UTM 9 real soon so I can go back to "Happy Life" :)

-Ron

Manual fix instructions for Flow Monitor and WebAdmin problems was posted yesterday in this forum thread:

https://community.sophos.com/products/unified-threat-management/f/52/p/73207/283427#283427

vilic said:

Manual fix instructions for Flow Monitor and WebAdmin problems was posted yesterday in this forum thread:

https://community.sophos.com/products/unified-threat-management/f/52/p/73207/283427#283427

No.  That fixes the Exec Reports.  It does not fix Flow Monitor.

Check the posts after the one linked to.