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Get log files - Internal Error

Hello,

I am trying to use the functions "set log level" and then "get client log files". However, if I try to get the logs, I receive following error message:

Nov 4, 2019, 3:10 PM   0 Accepted
Nov 4, 2019, 3:10 PM   0 Started
Nov 4, 2019, 3:10 PM   0 Notified
Nov 4, 2019, 3:10 PM   0 Commands sent
Nov 4, 2019, 3:10 PM Internal error. -27 Completely failed

Transfering task bundles, sending messages, etc do work.

Any ideas what I missed? 

Thanks for your help. 



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