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How to locate lost Android device

Hi,

I have the Antivirus app installed on my android device running 4.2 KitKat. I did set up all enabled the features below:
Alarm
Locate
Locate at Low Battery
Lock
SIM change detection
Unlock
Unprotect
Wipe
Secure Wipe

Which web link should I go to locate my phone?

Best,

Jean

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0 Ray Thompson over 5 years ago

Consider the possibility that thief could reformat the Android. imagine a scenario in which he removed sim card, and when location is not turned on. Would you be able to follow the telephone utilizing Wifi?

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0 Yashraj S over 5 years ago in reply to Ray Thompson

Hi Ray Thompson

Please visit this link to check the conditions which should be met for successfully viewing location of the devices in Google Maps

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 Yashraj S over 5 years ago in reply to Ray Thompson

Hi Ray Thompson

Please visit this link to check the conditions which should be met for successfully viewing location of the devices in Google Maps

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
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