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MICROSOFTONLINE.com Blocked? WHY

skyisbluescreen over 7 years ago

Boom..

This Morning Our Intranet Page was blocked by Sophos, Means Office 365 SharePoint Page was Down and We had a Chaos.

Any One Any Thoughts Why Would Sophos Block a Microsoft Page?

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0 MichaelMcLannahan over 7 years ago

On hold now - Affecting a lot of my users too. Quick resolve please Sophos!!
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0 MichaelMcLannahan over 7 years ago

On hold now - Affecting a lot of my users too. Quick resolve please Sophos!!
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0 Gowtham Mani over 7 years ago in reply to MichaelMcLannahan

Hi MichaelMcLannahan

Please do DM the details of the other sites (if any) that are being blocked.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
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0 MichaelMcLannahan over 7 years ago in reply to Gowtham Mani

Have done. Seems like a wider issue this and telephone support not aware?
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0 MichaelMcLannahan over 7 years ago in reply to MichaelMcLannahan

Edit to add - users have cleared browser cache and it's not helped.
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0 skyisbluescreen over 7 years ago in reply to Gowtham Mani

Just Wondering.. Why Did this Happen ?

Did Sophos Send out any email for the technical disruption caused from their end ?How Do Know this does not happen again?

Also We see multiple Spike in Spyware Blocked Categories Website Count, Do we need to Review these ?

Or do we wait for users to come back on the issues ?

:( P.S The reason we ask these questions as we need to answer it to our superiors :)
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0 skyisbluescreen over 7 years ago in reply to MichaelMcLannahan

Is the Web Control Policy Shows updated on the Console for the Specific Systems? Or is it awaiting Policy?
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0 Gowtham Mani over 7 years ago in reply to MichaelMcLannahan

Hi MichaelMcLannahan

The reported issue with Microsoftonline.com is addressed and we need to check with the additional sites that you have reported about.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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