Can you force the Protect Computers wizard to use the FQDN

Hello Bruno Oreo,

how did you get the names of the computers to protect into the console?

Christian

Hi

It was through an AD synch.

Thanks

Hello Bruno Oreo,

normally (ideally?) AD should ensure correct and timely name resolution - in a multi-domain environment this can be tricky.
Personally I'd rather not use Protect under these circumstances but consider install during provisioning or use a GPO for deployment.

Christian

Thanks - I'll give that a go

The Sophos Management Service (mgntsvc.exe) does have this key:

HKLM\SOFTWARE\[wow6432node]\Sophos\EE\Management Tools\UseDNSNameForBootstrap

I've not used it but I assume it's a DWORD called UseDNSNameForBootstrap (set to 1) created under HKLM\SOFTWARE\[wow6432node]\Sophos\EE\Management Tools\

That said, you could also look into DNS suffix on the adapter.

Regards,

Jak

I'll check that out - thanks