Have an issue with an endpoint now showing up in Sophos, tried running an update but the machine is not showing up.
I cannot re-install the agent as tamper protection has gone through already to the device, but because I cannot see it in the portal this cannot be disabled.
I have tried booting up with it on power, I have tried running update but no luck.
Any Update on this issue ?
Thanks and Regards
Aditya PatelGlobal Escalation Support Engineer | Sophos Technical SupportKnowledge Base | @SophosSupport | Sign up for SMS AlertsIf a post solves your question use the 'This helped me' link.