Virus details / signature update date

Question

Hello all, 
 We have colleagues at a new location which should log into a system which checks their anti virus protection. The policy asks for the client to be updated at least in the last 5 days. Apparently the system checks the anti-virus signature update date. As in bellows case this date is 17/07/2018. Because of this the users can only access the system in the 5 days after the update. Is there any way to get this date updated on a daily basis? We don't want to change the company wide policy because of this. 
 Appreciate your help. 
 Thanks, Matt

Sophos Anti-Virus

10.8.1.316

Stato della scansione in accesso

Abilitato

Motore di rilevamento

3.72.1

Dettagli del rilevamento

5.53

Data dei dettagli relativi al virus

17/07/2018

Oggetti rilevati

23144421

Identit&agrave; di rilevamento

174

Versione delle regole HIPS

10.3.244.1

Versione della configurazione HIPS

1.0.65.2

Ultimo aggiornamento

30/07/2018 08:54:33

Barb@Sophos · Answer

Hi Matt_RR, 
 Please have a look at the recommended Update policy settings here 
 Additional details: Sophos Anti-Virus: How to check if you're receiving the latest data protection updates Further info here and here . 
 Release updates are listed below: Latest versions of Sophos products Sophos Anti-virus: version release dates If the system you are logging in to is checking something else, you may need to contact their support side for a possible change. Otherwise, if you could provide more details of what is going on that would be great. 
 Regards,

Barb@Sophos · Answer

Hi Matt_RR, 
 Sophos products: How to check if the product is up to date will help you determine that you have received the latest updates. There is also an entry regarding Sophos Update Manager and its update frequency. If no updates are available (typically, virus data date updates once a month) , then the date will not change. 
 Here are additional threads regarding the virus data date that might help : 
 Virus Data Date 
 Trying to confirm Antivirus is up to date Regards,